Part-Time Evening Dispatcher (Remote)

Must reside in FL or AL
Hours: 5:00 PM – 10:00 PM CST
Required: 2+ Years ServiceTitan Experience | 2+ Years Dispatching Experience

Why Work for Peaden?

You're the best - and you want to join a team that appreciates you, where you can create your own opportunities.

We keep growing because we only hire the best, and our customers love us for it. We've been serving the Panhandle for decades. You've probably seen our trucks and our ads - but what you don't know is what it's like to be part of a team like this.

We don't cut corners. We invest in training. We value professionalism. And we recognize performance.

People come to us looking for a job. They stay because they find a fulfilling career with room to grow.

Position Overview

Peaden is seeking a Part-Time Evening Dispatcher to support our service operations during peak evening hours.

This role requires someone who is:

Self-sufficient and dependable

Experienced in ServiceTitan

Skilled at making quick, confident decisions

Calm under pressure

An excellent communicator

You will be responsible for evaluating service calls, prioritizing urgency, and dispatching the right technician to the right job - ensuring an exceptional customer experience.

Schedule

Part-Time

5:00 PM – 10:00 PM CST

Evening shift

Required Qualifications (Non-Negotiable)

3+ years of hands-on experience using ServiceTitan

2+ years of dispatching experience in the home services industry

Strong verbal and written communication skills

Ability to think quickly and make sound decisions in real time

High attention to detail

Ability to work independently with minimal supervision

Key Responsibilities

Evaluate incoming service calls and prioritize based on urgency

Dispatch the appropriate technician to each job

Communicate detailed, accurate job information to field technicians

Update customers on technician arrival times and progress

Document and manage service calls within ServiceTitan

Maintain clear communication between technicians, CSRs, and management

Participate in ongoing training and development

Equipment Provided

Company-provided laptop

Company-provided headset

What We Offer

Competitive pay based on experience

Medical, dental, and vision insurance

Company-paid long-term disability and life insurance

PTO starting your first day

Paid holidays after 90 days

Paid parental leave after 1 year

401(k) with company match

A team-oriented, family culture

Who Succeeds in This Role?

Someone who:

Thrives in a fast-paced environment

Can juggle multiple calls and priorities

Stays calm under pressure

Communicates clearly and professionally

Takes ownership of their shift

If you're looking for more than just a job - if you want to be valued and make a real impact - this is your opportunity.

If this sounds like you, apply today and learn more about Peaden at www.peaden.com.

**Peaden provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation

Any conditional offer will be subject to background check, MVR, and drug screen. DFWP