Part-time Learning Management System (LMS) Admin - Contract

Part-time Learning Management System (LMS) Admin - Contract
Application Deadline: 12 June 2026
Department: OPS-Digital Products
Employment Type: Temporary
Location: Remote
Reporting To: VP, Digital Products
Compensation: $45.00 - $65.00 / hour

Description
The Jed Foundation (JED) is a nonprofit that protects emotional health and prevents suicide for teens and young adults. JED partners with high schools and colleges to strengthen their mental health, substance misuse, and suicide prevention programs and systems. 

The Learning & Knowledge team supports this mission by delivering high-quality training and education to school professionals, caregivers, and other audiences through JED's Learning Management System. JED is seeking an experienced, detail-oriented LMS Administrator for a part-time contract (3-6 months) engagement to support the day-to-day operations of our Learning Management System. 

This is a hands-on, technical role focused on maintaining system configuration, supporting course quality assurance and launch readiness, generating regular reporting, and providing responsive technical support to end users. The ideal contractor is comfortable working independently, communicates proactively, and brings practical experience administering LMS platforms in a professional environment. Familiarity with Moodle, Articulate/RISE, or similar platforms is strongly preferred. 

Key Responsibilities
System Configuration and Maintenance

Maintain and update LMS configuration, including course structures, organization settings, and access groups

Manage user accounts, training enrollments, subscription access, and training credit administration

Ensure the system remains organized, functional, and aligned with JED's operational needs throughout the engagement

Course Quality Assurance and Launch Preparation

Conduct quality assurance reviews of courses prior to launch, checking for functionality, accessibility, and content accuracy

Partner with instructional designers and developers to prepare instructor-led and self-paced content for deployment

Troubleshoot and resolve course-level issues identified during QA or post-launch

Reporting and Data Management

Pull and deliver regular training data reports on a cadence agreed with the Director of Learning & Development

Audit course completions and learner progress data to ensure accuracy

Identify and flag data anomalies or quality issues; work with internal teams to resolve them

End-User Technical Support

Serve as the first point of contact for internal and external end-user technical questions and issues

Respond to inquiries promptly and professionally, resolving issues or escalating as appropriate

Document common issues and resolutions to build a support knowledge base for the team

Skills, Knowledge & Expertise

3 or more years of LMS administration experience, including user management, course configuration, and end-user support

Familiarity with Moodle, Articulate/RISE, or comparable Learning Management Systems
Experience with virtual instructor-led training platforms such as Zoom or Microsoft Teams

Strong attention to detail, particularly for QA and data accuracy work

Ability to work independently, manage time effectively, and communicate proactively in a remote contract environment

Familiarity with adult learning principles and blended learning environments is a plus

Prior experience working with a nonprofit or mission-driven organization is a plus