Part-Time Order Entry Position - Contract to Hire
*Job Title:**
Part-Time Order Entry Specialist...
*Location:**
Remote (20 hours per week)
*Company Overview:**
We are a leading telecommunications company looking for a detail-oriented and proactive Part-Time Order Entry Specialist to join our team. This role involves working with various electronic order entry systems and ensuring the seamless flow of pre-order information to our provisioning team. The position is remote, offering flexible work hours in a collaborative and dynamic environment.
*Key Responsibilities:**
1. **Pre-Order Engineering (Tech Doc):**
- Collect and validate technical information from customers to ensure accuracy and completeness.
- Prepare and maintain technical documentation for order processing.
2. **Procurement (Electronic Ordering):**
- Enter Access orders into electronic ordering tools such as CAFE, VFO, and Neustar.
- Manage and process orders for carriers including Lumen, ATT, Cox, and Comcast, and others ensuring timely and accurate submissions.
3. **Order Validation:**
- Ensure that all orders are entered accurately and brought to a validated state.
- Facilitate a smooth handoff to the provisioning team for service installation with the provider.
4. **General Administrative Support:**
- Maintain accurate records and documentation for each order.
- Communicate with internal teams to resolve any order-related issues.
*Required Qualifications:**
- Demonstrated proficiency in computer skills and ability to work in multiple systems simultaneously.
- Ability to learn new systems and processes quickly, even if they involve complex or unfamiliar concepts.
- Strong attention to detail and excellent organizational skills.
- Prior experience in telecommunications is helpful but not required.
- Ability to work independently and manage time effectively in a remote setting.
*Preferred Experience:**
- Familiarity with electronic ordering systems such as CAFE, VFO, Neustar, or similar.
- Experience with carrier ordering processes for Lumen, ATT, Cox, and Comcast.
*Benefits:**
- Remote work environment with flexible hours.
- Opportunities to learn and grow within the telecommunications industry.
- Possible promotion to Full Time position in the future
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