P&C Liability Property Damage Adjuster

P&C Liability Property Damage Adjuster
Department: Claims Administration & Adjusting
Employment Type: Permanent - Full Time
Location: Home United States
Reporting To: Christon Lewis
Compensation: $47,500 - $55,000 / year

Description
Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

Davies Claims North America is looking for a Liability Property Damage Adjuster to join our team. Reporting to the TPA/P&C Manager, you will adjust first- and third-party property damage claims in a timely, accurate, and professional manner. 

To be successful in this role, you must have high level attention to detail and problem-solving skills, superior time management skills with capability of working with and meeting deadlines, and possess superb communication skills, both verbal and written, conducted in a timely manner. You must have at least one year of adjusting experience, as well as a bachelor’s degree or three or more years of equivalent work experience. Additionally, you must demonstrate the exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment. 

Key Responsibilities

Review new assignments within 24 hours of assignment and completion of the Plan of Action 

Contact the Insured or Claimant within 24 hours of assignment 

Assign appraisers or coordinate the receipt of damage estimates according to the client guidelines or approval 

Determine if estimates or appraisals are appropriate based upon reported damages and other evidence 

Gather evidence of damages, set, and adjust reserve amount appropriately 

Interview the Claimant, Insured, and/or witnesses as necessary 

Evaluate the facts and law to determine liability and the amounts owed 

Daily review of workflow and claim system reminders with follow-up and significant progress toward completion of any task set as a reminder, or received in workflow within 72 hours 

Request payment authorization according to the client guidelines and Davies Claims North America policy and procedures 

Follow client guidelines for any claim denial 

Obtain internal investigation reports from the Insured when permitted by the client 

Determine degree of Attorney involvement, if necessary 

Always act with the utmost good faith in handling of the claim from beginning to closure Set reminders within the claim system for necessary follow-up in an appropriate time frame 

Accurately record any communication, or activity relevant to the claim, in the claim system notes 

Follow branch procedures to image documents sent to you that are relevant to the claim file, including emails 

Meet the requirements of Continuing Education as required for licensure as an adjuster 

Maintain a 95% claim closure ratio 

Report to the Excess Carrier on any claim that meets the requirements to do so 

Immediately notify the supervisor and the client of any Summons and Complaint received, identify assigned defense counsel, and communicate and cooperate with defense counsel 

Read and understand the Excess Carrier Insurance Policy 

Develop a working knowledge of Loss of Business Income and Extra Expense

Check for the Claimant’s compliance with the provisions in F.S. 768.28 Sovereign Immunity 

Evaluate the claim for subrogation opportunities and for possible fraud 

Identify and pursue subrogation, contribution, indemnification, and/or other opportunities to compel third parties to bear their share of responsibility 

Assist others as called upon by the Claims Supervisor and/or Manager 

For Third-Party Vehicle Damage claims: interview the insured driver or other involved parties 

For Third-Party Vehicle Damage claims: determine the injury status of all persons involved in a crash investigation 

For Third-Party Vehicle Damage claims: obtain a recorded statement immediately if injury is indicated 

For Third-Party Vehicle Damage claims: obtain Certificate of Destruction when called for by the Statue (total loss) 

For Third-Party Vehicle Damage claims: verify ownership of the vehicle

For Third-Party Vehicle Damage claims: arrange for the removal of Claimant vehicle from facilities where storage is accruing (with Claimant permission if settlement has not taken place and liability exists upon the Insured) 

For Third-Party Vehicle Damage claims: interact with insurance adjusters from other companies, obtaining information needed to process the claim 

For Third-Party Vehicle Damage claims: send out subrogation paperwork to the Claimant and/or their insurer and follow up to completion of subrogation efforts 

For Third-Party Vehicle Damage claims: check for lien holders prior to issuing payment 

Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together

Perform other duties as assigned 

Skills, knowledge & expertise

1 year of adjusting experience 

Bachelor's degree or three or more years of equivalent work experience 

Proficiency in Microsoft Office Suite 

Superb communication skills, verbal and written, conducted in a timely manner 

Superior time management skills with capability of working with and meeting deadlines 

Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment 

Excellent team player with interpersonal skills 

High level attention to detail and problem-solving skills 

Capable of working collaboratively and independently with minimal supervision 

Exhibit discretion with sensitive and confidential information 

Display a comfort level working with key people at all levels within an organization 

Equal Employment Opportunity & Legal Notices
Benefits
At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:

Medical, dental, and vision plans to support your health and that of your family

A 401(k) plan with employer matching

Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees

Paid holidays

Life insurance and short‑term and long‑term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.

Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.

Background Check & Fair Chance Compliance 

Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.

Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com