Pennwood Cyber Charter School - School Administrative Assistant II

Pennwood Cyber Charter School seeks an efficient, technologically proficient, and adaptable Administrative Assistant to support daily operations and strategic administrative functions. This position plays a key role in managing both routine and cyclical school-related administrative tasks.

The Administrative Assistant serves as a primary point of contact for communications, supports internal departments, and ensures the smooth execution of essential school functions such as enrollment and documentation. 

Key Responsibilities

Administrative & Operational Duties

• Communicate via phone, Google Chat, video conferencing tools, email, text, and our student management system
• Ability to balance many spreadsheets to evaluate information and solve problems when there is conflicting information
• Schedule appointments and maintain calendars.
• Respond to parent and student inquiries promptly and empathetically.
• Manage internal and external communications 
• Assist with personnel tasks and general office operations.
• Monitor and maintain office supplies; process orders as needed.
• Coordinate with vendors for mailings, deliveries, and services.
• Support preparations and logistics for State Testing
• Complete short- and long-term administrative tasks throughout the school year cycle (e.g., support state testing and student engagement initiatives)

Registrar Support Responsibilities

• Request, enter, and upload transcripts and academic records for both new and existing students.
• Verifying attendance records, Charter Notification Forms, and change of addresses as they relate to school billing.
• Send records for outgoing students
• Input and maintain student data in the Student Information System (SIS)
• Generate and interpret reports for internal tracking

Additional duties as assigned.

Core Competencies

Customer Focus

• Demonstrates a student- and family-first mindset.
• Builds trusting relationships with school staff and school districts to enhance their experience.

Communication Excellence

• Communicates clearly and concisely across platforms.
• Confident public speaker and skilled writer with a strong professional tone.

Collaboration & Agility

• Thrives in a matrixed and fast-paced environment.
• Flexible, solutions-oriented, and effective in cross-functional teamwork.

Accountability & Initiative

• Manages tasks proactively with strong follow-through.
• Demonstrates ownership, urgency, and initiative in daily responsibilities.

Qualifications & Requirements

• Preferred: Associate’s or Bachelor's degree, or relevant industry certifications.
• Preferred: Experience working in a K–12, post-secondary, vocational, or office environment.
• Technologically proficient in Google Workspace, Microsoft OS, and web-based platforms.
• Strong organizational and prioritization skills; able to manage competing tasks and deadlines.
• High attention to detail with effective interpersonal skills.
• Ability to work independently and under limited supervision.
• Excellent written and verbal communication skills.
• Strong adaptability and problem-solving abilities.
• Must be able to travel within Pennsylvania as required.
• Ability to comply with all internal system access protocols, including mandatory two-factor authentication.