Pharmaceutical Project Delivery Manager

About the Role

We are seeking an experienced and highly organised Pharmaceutical Project Delivery Manager to lead the successful delivery of regulated pharmaceutical marketing, education and communications projects for UK-based and global pharmaceutical clients.

This role is ideal for a candidate with hands-on experience managing pharmaceutical or healthcare communications projects within a regulated environment. The successful candidate will act as the primary client-facing contact across multiple accounts, ensuring projects are delivered on time, within scope, compliant with regulatory standards and aligned with client expectations.

The role requires a strong understanding of the UK pharmaceutical industry, including practical application of the ABPI Code of Practice, familiarity with Veeva Vault approval workflows and experience delivering compliant digital and marketing materials across print, digital and omnichannel platforms.

We are specifically looking for candidates with genuine pharmaceutical delivery experience rather than generalist project managers.

Key Responsibilities

Project Delivery & Management

Manage the end-to-end delivery of multiple pharmaceutical marketing and communications projects simultaneously

Coordinate cross-functional teams including creative, copy, medical, regulatory, QA, digital and external vendors

Develop detailed project plans, timelines, resource allocations and delivery schedules

Ensure all projects are delivered on time, within budget and according to agreed specifications

Monitor project risks, dependencies and issues and proactively implement mitigation strategies

Maintain accurate project documentation, status reports and workflow tracking

Oversee project approvals and asset management processes within regulated pharmaceutical environments

Support continuous improvement initiatives to optimise delivery processes and operational efficiency

Client & Stakeholder Management

Serve as the day-to-day point of contact for pharmaceutical clients and internal stakeholders

Build and maintain strong client relationships through proactive communication and high-quality delivery

Lead client meetings, project updates, presentations and status reviews with professionalism and confidence

Manage stakeholder expectations effectively across multiple projects and business functions

Identify opportunities for account growth, improved delivery experiences and long-term client engagement

Ensure all client communications are handled promptly and professionally

Regulatory & Compliance Oversight

Ensure all deliverables comply with the ABPI Code of Practice and internal regulatory requirements

Work closely with medical and compliance teams to support approval and review processes

Manage and track assets through Veeva Vault or similar approval management systems

Maintain awareness of pharmaceutical industry regulations, compliance standards and best practices

Ensure accurate documentation and audit readiness throughout project lifecycles

Operational & Team Collaboration

Collaborate effectively with internal delivery teams, freelancers and external partners

Support workflow coordination across multiple parallel projects and accounts

Escalate delivery challenges and provide solutions-focused recommendations where necessary

Contribute to team meetings, operational planning and delivery improvement initiatives

Maintain a high standard of organisation, accountability and attention to detail in all activities

Required Skills & Experience

Essential Requirements

3–5 years of experience in pharmaceutical project management, healthcare communications or regulated agency environments

Proven experience delivering pharmaceutical marketing, digital, medical education or communications projects

Strong understanding and practical application of the ABPI Code of Practice

Experience working with Veeva Vault or similar pharmaceutical approval workflow systems

Demonstrated ability to manage multiple projects and stakeholders simultaneously

Strong client-facing, account management and relationship-building skills

Excellent communication, presentation and stakeholder engagement abilities

Experience working in fast-paced regulated environments with tight deadlines

Strong organisational and problem-solving skills with exceptional attention to detail

Ability to work independently while managing competing priorities effectively

Desirable Skills

Experience working within pharmaceutical agencies or healthcare communications agencies

Familiarity with project management methodologies such as Agile, Waterfall, PRINCE2 or Scrum

Exposure to omnichannel marketing campaigns and digital healthcare platforms

Understanding of medical, regulatory and legal review processes

Experience managing remote or cross-functional delivery teams

Knowledge of digital asset management and content approval workflows

Education & Qualifications

Bachelor’s degree in Project Management, Life Sciences, Marketing, Business, Communications or a related field

Project Management certification such as PRINCE2, PMP, Agile or Scrum is advantageous

Additional pharmaceutical compliance or healthcare communications training is beneficial

Key Competencies

Pharmaceutical industry knowledge

Regulatory awareness and compliance management

Stakeholder and client relationship management

Project planning and execution

Communication and presentation skills

Attention to detail and quality assurance

Time management and multitasking

Problem-solving and decision-making

Adaptability and ownership mindset