Platform Analyst

Position: Platform Analyst

Company: Mediassociates, 75 Glen Road, Sandy Hook CT 06482

Company Overview:

Mediassociates is a leading independent media planning, buying and analytics agency located in the greater NYC Metro Area, dedicated to proactively guiding clients through the ongoing revolution in media and technology to achieve better business results. Our growth has been built on having a transparent data lens that measures the impact of advertising on our clients' business.

Role Summary

We are seeking a detail-oriented, junior Platform Analyst to support the testing, rollout, and continuous improvement of our internal media planning and analytics platform.

This role focuses on ensuring new features and workflow updates are thoroughly tested, clearly documented, and successfully adopted by internal teams. The ideal candidate is organized, process-driven, and comfortable working across technical and non-technical stakeholders. This is not a software development role - rather, it is centered on quality assurance, coordination, and user enablement.

This position offers strong growth exposure to media technology, analytics systems, and cross-functional product collaboration.

Key Responsibilities

Platform Testing & Quality Assurance

Test new platform features, enhancements, and workflow updates prior to release

Conduct structured user acceptance testing (UAT)

Identify, document, and track bugs or usability issues

Validate system outputs for accuracy and alignment with business needs

Workflow & Product Support

Provide organized feedback on usability and process improvements

Translate business requirements into clear testing scenarios

Partner with product and engineering teams to clarify expected functionality

Training & Documentation

Support onboarding and training for internal users

Create and maintain user guides, release notes, and documentation

Serve as a resource for platform-related questions

Project & Release Coordination

Assist with coordinating feature releases and system updates

Track open issues and enhancement requests

Communicate updates and timelines to stakeholders

Data & Systems Validation

Perform basic data quality checks and validation

Confirm inputs and outputs align with reporting standards

Escalate inconsistencies or risks appropriately

Required Qualifications

1-3 years of professional experience in analytics, systems support, QA, operations, or related roles

Experience with software testing, QA processes, or user acceptance testing

Familiarity with project management tools (e.g., Wrike, Jira, Asana)

Media, advertising, or marketing analytics experience

Strong attention to detail and structured problem-solving skills

Clear written and verbal communication skills

Ability to manage multiple tasks and timelines effectively

Comfortable learning new systems and tools (coding experience not required)

Nice to Have

Experience with BI tools such as Tableau or Power BI

Basic understanding of databases or data structures

Experience working with distributed or offshore teams

Our office is located in Newtown, Connecticut. While we maintain a highly flexible work culture for all, our local candidates are encouraged to use our updated office space in Sandy Hook, CT which allows you to take part in our office culture and team development that naturally occurs in office. In addition, if you need to take a break from work, there is a beautiful waterfall and serene stream just outside our front door. Candidates from outside the local area who are able to work during our core East Coast office hours, 8:30am-5:30pm ET, are encouraged to apply. Our team working remotely is invited to the office a minimum of two times per year for our Summer Party and again for the Holiday Party. Other team or client meetings may be scheduled at other times during the year.

Mediassociates is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status or other characteristics protected by applicable federal, state, or local law.