Post Secondary Program Director

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Position Summary 

• The Post Secondary Program Director is a senior leadership role responsible for the strategic direction, operational excellence, and growth of Fusion Academy’s Post Secondary program. This leader oversees a large, distributed team and ensures the program delivers a high-quality, student-centered experience while meeting revenue, budget, and performance goals. 

• This role combines people leadership, program strategy, financial accountability, and business development. The Director leads a team of 30+ counselors and 3 administrators, drives stakeholder satisfaction, and builds a culture grounded in Fusion’s values, growth mindset, and commitment to individualized support. 

• Approximately 25% of this role is focused on external growth, including outreach, relationship-building, and the development of strategic plans that expand the program’s reach and impact. 
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Key Responsibilities 

Strategic Leadership and Program Direction 

• Lead the overall vision, strategy, and execution of the Post Secondary program across Fusion Academy. 

• Ensure the program remains aligned with Fusion’s mission, educational philosophy, and commitment to personalized student support. 

• Develop and implement short- and long-term program goals that support quality, sustainability, and growth. 

• Continuously evaluate program effectiveness and identify opportunities for innovation, refinement, and expansion. 

• Champion a growth-oriented, solutions-focused culture that reflects the Fusion mindset. 

Team Leadership and Talent Development 

• Provide leadership, coaching, and accountability for a team of 30+ counselors and 3 administrators. 

• Build a high-performing team culture centered on collaboration, service, ownership, and continuous improvement. 

• Supervise hiring, onboarding, training, performance management, and professional development for team members. 

• Create clear expectations, workflows, and communication structures that support consistency and excellence across the program. 

• Support leaders and staff in navigating change, solving problems, and maintaining strong student and family relationships. 

Financial and Business Ownership 

• Hold revenue and budget responsibility for the Post Secondary program, including planning, forecasting, and performance tracking. 

• Manage the program as a business line with clear attention to growth, profitability, and operational health. 

• Analyze revenue trends, enrollment patterns, service utilization, and market opportunities to inform decisions. 

• Develop and execute strategies to increase program participation and strengthen overall financial performance. 

• Partner with internal stakeholders to ensure strong budget stewardship and responsible resource allocation. 

External Growth and Outreach 

• Dedicate approximately 25% of the role to external growth initiatives and strategic expansion efforts. 

• Create and lead a growth plan that increases awareness, demand, and enrollment in the Post Secondary program. 

• Build relationships with internal and external stakeholders to strengthen referrals, partnerships, and program visibility. 

• Identify market needs, emerging opportunities, and new ways to position the program competitively. 

• Support outreach efforts through presentations, consultative conversations, relationship development, and strategic communication. 

Stakeholder Experience and Satisfaction 

• Ensure a high-quality experience for students, families, school teams, and other key stakeholders. 

• Monitor satisfaction, gather feedback, and respond proactively to concerns, opportunities, and trends. 

• Build trust and credibility through strong communication, responsiveness, and service-minded leadership. 

• Partner cross-functionally with school and organizational leaders to ensure alignment, consistency, and stakeholder confidence. 

• Maintain a strong focus on delivering value while preserving the personalized, supportive feel of the Fusion experience. 

Operational Excellence 

• Oversee systems, processes, and program operations that support effective service delivery at scale. 

• Ensure consistency in program implementation, documentation, communication, and quality standards. 

• Use data and performance metrics to assess outcomes, improve workflows, and support decision-making. 

• Lead program planning and execution with strong attention to detail, follow-through, and accountability. 

• Balance strategic thinking with day-to-day operational leadership. 

Qualifications 

• Bachelor’s degree required : :