Product Expert
Product Expert
Location: Remote in the U.S. - East Coast (or East Coast Hours)
Who We Are:
At Vizcom, we strive to be a powerful ally to designers, augmenting their skills and streamlining their workflow. Our innovative platform serves as a bridge between imagination and realization, enabling designers to bring their visions to life with unprecedented ease and precision. By combining the intuition of human creativity with the capabilities of artificial intelligence, Vizcom is shaping the future of design – one where technology amplifies rather than diminishes the designer's role.
The Role:
As a Product Expert at Vizcom, you'll be the champion of our innovative AI-powered design tool. Your role is multifaceted: testing new features, providing crucial feedback, training designers, and creating engaging content. With your deep understanding of customer needs, you'll help designers harness Vizcom's full potential across various industries including automotive design, product design, architecture, furniture, footwear, apparel, and entertainment design. A strong focus and understanding of industry workflows is crucial for this role along with strong sketching and design skills. With your deep understanding of customer needs, you'll help designers harness Vizcom's full potential across various industries.
How You’ll Do It:
Test beta releases and provide actionable feedback
Master Vizcom's features and functionalities
Train designers at current and prospective client companies
Create compelling content for public and client-specific use
Channel customer feedback to appropriate teams
Develop deep empathy for customer needs and use cases
Demonstrate Vizcom's versatility across diverse industries
What You’ll Bring:
Background in automotive, architecture, furniture, product, fashion, footwear, game, entertainment, or character design
A strong design portfolio showcasing your work and design skills
Strong grasp of design tools and processes; AI design tool experience highly recommended
Excellent communication skills, both verbal and written
Customer-focused mindset with strong empathy
Adaptable problem-solving skills
Collaborative spirit, able to work with cross-functional teams
Passion for innovative technology in design
Passion for traveling - this role could have you traveling up to 25% of the time.
Benefits While Working At Vizcom:
100% employer sponsored medical care for employees
Dental, VIsion and Mental Health Care
Equity for all full-time, U.S.-based employees
Flexible PTO
Remote-first
401(k) with payroll match
Generous annual Learning & Development allowance
Compensation:
The salary range for this position is $90,000- $130,000.
The actual offer is determined based on multiple factors, including experience, location, and other business considerations. The overall package described here applies to W2, U.S. based employees- final package will be determined by local requirements and employment laws and accessibility.
*Please note, as part of our SOC2 Type compliance, all employees are required to submit to a background check
Join Us and Make an Impact: At Vizcom, we move fast, offer meaningful equity ownership, and provide a compelling growth trajectory for our team members. We believe in the art of industrial design and strive to improve our world through accelerated visionary processes. Join us in shaping a world designed by you.
There are currently 2 open roles for product experts - one with a specialization in apparel and a generalist role. If you apply to one, you will be considered for both depending on your profile. Please only apply once.