OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

Job Summary:

The Product Manager will be responsible for leading product execution for critical business process applications that OpenGov’s clients use.  The role is both internal and external focused and execution oriented with an emphasis on high-quality, solution oriented product development in a fast-paced, positive, and mission driven organization.
In this role, you will work cross-functionally with global PXE teams to build product features from conception to launch by connecting the technical and business worlds. You can break down complex problems into shippable features in a fast paced agile environment. You are curious, self- driven with a passion for building products that delight customers. 

At OpenGov, the PM team works closely with talented engineers, product designers, solution engineers, and deployment experts to help design the next generation of modern Asset Management solutions that will change the way governments transform public administration. Our ideal candidate has shipped several releases of enterprise software, preferably in the ERP space (public or private sector). They have exemplary communication skills, are comfortable in presenting complex business concepts, and are not afraid to challenge the status quo.

Responsibilities:

• Lead solution, customer, and product development focused market research to address specific Work and Asset Management business challenges

  Gather end user requirements and write detailed business requirements and user stories that will guide product development and architecture

  Work closely with our product designers in concepting and designing the product

  Collaborate with the engineering and design team to regularly perform backlog planning and specify the criteria for customer acceptance

  Develop product documentation and release details for internal and external stakeholders

  Manage feature prioritization and trade-offs and build consensus. Identify risks early in the product life-cycle and provide timely decisions to all stakeholders

  Be comfortable with understanding technical decisions and assumptions

  Effectively work across a cross-functional teams (Engineering, Design, Sales, Marketing, Professional Services, and others)

  Advocate passionately for a cross-product ERP vision rather than point solutions

  Own go-to-market enablement and collaborate with others to develop online materials for support and professional services

  Maximize efficiency in a constantly changing and growing environment where the process is fluid and creative and unique solutions are required

  Requirements and Preferred Experience:

  • Enterprise SaaS (software as a service) experience working, ideally in areas such as Work and Asset Management systems, Permitting and Licensing, Budgeting/Planning, or similar products or industries

    3 + years of product management experience required, with enterprise SaaS experience preferred

    Ability to think strategically and synthesize diverse information from many sources

    Superb verbal and written communication skills

    Experience working in an agile/scrum development environment

    Hands-on software development experience preferred

    Proven success in building Mobile and web applications

    Comfortable working with enterprise tools like Aha!, Confluence, Jira, and Pendo

    Experience with, or subject matter expertise in working with state and local government or related fields

    Interest in improving the effectiveness of Government

    $100K – $135K

    On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

    The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

    Relocation Assistance available for those interested in moving to Dubuque. Must be able to relocate in 2-4 weeks after an offer.

    Why OpenGov?

    A Mission That Matters.

    At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

    Opportunity to Innovate

    The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

    A Team of Passionate, Driven People

    This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

    A Place to Make Your Mark

    We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

    Benefits That Work for You

    Enjoy an award-winning workplace with the benefits to match, including:

    Comprehensive healthcare options for individuals and families.

    Flexible vacation policy and paid company holidays

    401(k) with company match (USA only)

    Paid parental leave, wellness stipends, and HSA contributions

    Professional development and growth opportunities

    A collaborative office environment with weekly catered lunches