Product Specialist
Informa Connect - Global Finance is a part of Informa, a global business with a network of trusted brands. The Product Specialist will join the fast-paced Products team, focusing on the Ignite SaaS platform to enhance customer experience and manage product development from ideation to client launches.
Responsibilities
- Develop deep expertise in the product and be passionate about creating the absolute best customer experience
- Gather and develop business requirements into epic and stories to build products that delight users
- Proactively engage stakeholders in design, priority setting, and implementation of the project
- Build coalitions among the various stakeholders to move projects forward
- Manage product development from the ideation phase to client launches
- Lead the communication plan for product launches
- Ensure new features meet requirements and identifies current or potential problems
- Track usage and provide solutions on how to increase it ongoing
- Analyzes problems encountered in testing and works with the team to determine the corrective changes
- Offers feedback on usability for a wide range of products
- Reviews user interfaces for consistency and functionality
- Provide solutions to make data imports and processes more efficient
- Work with Product Owners, Designers, and Software Developers in an Agile team environment
Skills
- Bachelor's degree minimum
- 1 year of product-related experience in a software development environment
- Strong critical thinking and analytical problem-solving skills
- Strong sense of ownership
- Actively seeks challenging assignments, is genuinely excited by a challenge
- Communication in an organized and knowledgeable manner
- Manages time working on multiple projects simultaneously
- Ability to work on a team and individually
- Strong work ethic
- Self-motivated
- Strong proficiency in Excel and PowerPoint
Benefits
- Great community : a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
- Broader impact : take up to four days per year to volunteer, with charity match funding available too
- Career opportunity : the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out : 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
- Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
- Recognition for great work, with global awards and kudos programs
- As an international company, the chance to collaborate with teams around the world
Company Overview