Professional Services Consultant- XSOAR

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Summary

Your Impact
Assist customers with their Incident Response efforts leveraging Cortex XSOAR for Security Orchestration Automation and Response

Learn & understand the customer’s business requirements and the threat landscape that is most applicable to their industry’s vertical sector

Lead Cortex XSOAR technical implementation/operations in a customer environment 

Interact with Security and IT technologies relating to customer environment

Ability to communicate effectively in crisis situations with all levels of an organization from Engineering/Operations to CIO/CISO audiences

Ability to create documentation for Palo Alto Networks Cortex XSOAR playbooks 

Ability to refine and translate complex requirements and execute best practice solutions 

Ability to lead a team 

Other tasks and duties as needed to support the customer and/or business relating to Cortex XSOAR

This position can sit anywhere in the Central Time zone with the expectation to travel within the region

Qualifications

Experience in Python and/or Javascript 

Experience managing complex security solutions in large environments

Strong understanding of Linux or Unix, network troubleshooting analysis and current security threats

Experience in cybersecurity incident response

Strong understanding of cybersecurity technologies, protocols and applications

Detailed technical experience in the installation, configuration, and operation of high-end security solutions

Experience with IDS/IPS, SEIM, Endpoint solutions and technologies

Excellent written and verbal communication skills 

GCIA, CISSP,  and/or DevOps certifications is a plus

Bachelor's degree or equivalent military experience required 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$140,000.00 - $192,500.00/yr
Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.