Program of Initial Resettlement Case Specialist - 2025638
World Relief is a global Christian humanitarian organization dedicated to addressing the world's greatest crises. They are seeking a Program of Initial Resettlement Case Specialist to coordinate services for newly arriving refugee families, providing cultural adjustment support and promoting self-sufficiency.
Responsibilities
- Welcome newly arriving refugee and immigrant families and individuals in order to help them get off to a great start in building their new lives; this position is the first point of contact for our newly arrived families
- Serve as primary R&P case specialist for a regular, ongoing R&P caseload, completing all required R&P core services within the R&P service period (1-3 months)
- Provide community orientation, advice, and assistance in addressing basic needs
- Assist refugees with appointments, and other health related appointments
- Assist clients in creating budgets and provide basic financial information
- Work to ensure client enrollment to public benefits (as applicable), enrollment in ESL classes, and encourage clients to engage in further integration programs and legal services
- Assist clients in creating individualized service plans that are goal oriented and tailored to individual needs
- Maintain and complete detailed and accurate records of client files, case notes, and reporting records and submit monthly program reports
- Encourage participants to work towards self-sufficiency and early employment (if applicable)
- Perform home visits and evaluations during service period
- Identify and address barriers to successful resettlement and integration
- Operate as a cultural broker between volunteers, church groups, service providers and refugees
- Maintain regular communication with clients through phone calls, emails, and office visits
- Complete reports, service plans, and other tasks related to Refugee and Placement Program
Skills
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- Ability to work evenings and weekends as client's needs change
- Valid driver's license and reliable access to an insured vehicle required
- Must be able to pass a background check and MVR check
- Experience in Microsoft software including Excel, Word, Power Point, and Outlook
- Bi-lingual desired (e.g., Dari, Pashto, Arabic, Kirundi, Swahili, Spanish)
- Undergraduate degree preferred
- Previous case management experience preferred
- Previous professional experience in social services sector strongly preferred
Benefits
- Competitive benefits package
- Employee discount program
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