Project Manager

Overview

Smartling is an AI-native translation platform that’s redefining how the world’s biggest brands go global — ranked #3 on Fast Company’s Most Innovative Companies list. We’re growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we’ve spent years building it into the core of our platform — and we’re just getting started.

This role is a 6-month contract position with the possibility of extension. Smartling is seeking a Contract Localization Project Manager for a remote, work-from-home engagement.

This role will support a client-owned localization platform and product UI that is currently under active development. The ideal candidate brings strong localization project management experience combined with deep knowledge of UI localization workflows, linguistic QA, and cross-vendor coordination. As a Localization Project Manager, you will serve as a key operational and strategic partner to the client, helping manage localization workflows, diagnose process and quality issues, and provide guidance on localization best practices for multilingual product interfaces.

This role is especially well-suited for someone with experience managing complex UI localization programs within or alongside LSP environments, including collaboration across product, engineering, localization operations, and vendor teams. Experience working directly within evolving or in-development localization tools/platforms — where workflows, features, and processes are actively being refined during day-to-day use — is strongly preferred.

You Will

Manage localization workflows for product UI and platform-related content

Coordinate cross-functional collaboration between client stakeholders, engineering, localization operations, and vendor teams

Identify workflow inefficiencies, quality issues, and operational gaps and recommend improvements

Support localization best practices for multilingual product UI and user experience consistency

Monitor timelines, deliverables, and localization quality across multiple languages and vendors

Partner with stakeholders to help refine localization workflows and operational processes

Provide actionable feedback on platform usability, workflow friction points, and operational scalability

Support LQA management activities, including issue tracking, quality review coordination, and feedback implementation

Help manage cross-vendor communication, alignment, and escalation handling

Review localization processes and recommend scalable workflow improvements

Contribute to glossary, style guide, and linguistic consistency initiatives where needed

Participate in workflow reviews, status meetings, and operational planning discussions

Serve as a thought partner to the client on localization operations and UI localization strategy

You Have

5+ years of experience in localization project management or localization operations

Strong experience managing UI/product localization workflows

Experience working within or alongside LSP environments

Experience working in localization tools or operational platforms that are actively evolving during implementation and use

Comfort operating in environments where workflows, tooling, and product functionality may change rapidly

Strong understanding of localization workflows, TMS platforms, and multilingual UI delivery

Experience managing LQA workflows and translation quality processes

Experience coordinating multiple localization vendors and linguist teams

Ability to diagnose operational and workflow issues quickly and effectively

Strong organizational, communication, and stakeholder management skills

Ability to manage multiple priorities in fast-paced environments

Bachelor’s degree or equivalent experience

You Are

Organized – you can manage complex workflows and multiple stakeholders effectively

Quality-focused – you care deeply about localization accuracy and user experience consistency

Analytical – you can identify operational gaps and workflow inefficiencies quickly

Collaborative – you work well across client, vendor, and cross-functional teams

Adaptable – you are comfortable working in evolving product environments

Proactive – you anticipate issues and drive solutions forward

Detail-oriented – you notice inconsistencies and process gaps others may miss

You Will Enjoy

Freedom 🏡 - remote-first flexibility

Impact 🚀 - the opportunity to influence a growing localization product ecosystem

Collaboration 🤝 - close partnership with product, engineering, and localization stakeholders

Flexibility - contract-based engagement structure

Growth 📈 - exposure to evolving localization technology and UI localization best practices

*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.

We use E-verify platform for the work authorization verifications.

Smartling is proud to be an equal opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.