Project Manager – SaaS Implementations (Government & Healthcare)

About the Company
Alivia Analytics™ is on a mission to bend the healthcare cost curve by using analytic applications and data science to identify cases of fraud, waste, and abuse (FWA). By turning mountains of data into actionable answers, Alivia Analytics™ delivers the accuracy, confidence, and speed needed to solve healthcare payment integrity challenges. Our advanced technology empowers business leaders and experts to move beyond recovery to prevention and simulation. Alivia is proud to maintain the lowest false positive rate in the industry.

Position Summary
We are seeking a hands-on Project Manager to lead customer-facing SaaS implementations supporting state agencies, Medicaid programs, and government and commercial healthcare organizations. This role is for someone who owns delivery, takes accountability for outcomes, and thrives in environments with regulatory oversight, external stakeholders, and fixed program expectations. This is not a PMO or coordination-only position—the Project Manager will be directly involved in execution, translating complex requirements into actionable plans, and confidently leading projects where timelines, compliance, and customer trust are critical.
 
Key Responsibilities
Own the full lifecycle delivery of customer-facing implementation projects for government and healthcare clients

Serve as the primary external-facing lead, managing customer relationships and acting as the day-to-day point of coordination

Develop and personally maintain detailed project plans, including milestones, dependencies, risks, and deliverables

Drive daily execution: track progress, manage issues, remove blockers, and maintain momentum across workstreams

Proactively manage scope, schedule, and change control using disciplined, auditable processes

Identify risks early and actively manage mitigation strategies; escalate as necessary with clarity and context

Lead requirements workshops, implementation working sessions, design reviews, and status meetings

Translate business, operational, and program needs into clear business requirements and functional specifications

Coordinate with engineering, product, data, QA, and operations teams while retaining ownership of delivery outcomes

Manage vendor or implementation partner dependencies when applicable

Produce and maintain core project artifacts, including:
Project plans and integrated timelines

Executive and customer status reports

Requirements and functional documentation

Identify opportunities to improve delivery processes, templates, and execution practices

 
Required Experience & Qualifications
7–10 years of total professional experience, including 5+ years of project management experience, ideally within healthcare IT or government-related systems

Proven experience managing IT, system, or application implementation projects, preferably customer-facing

Hands-on experience delivering SaaS implementations with working familiarity of the software development lifecycle (SDLC), within the last 5 years

Demonstrated experience working directly with external customers/accounts (client-facing PM, engagement manager, or delivery lead)

Strong delivery fundamentals: scope management, dependency tracking, issue resolution, and risk mitigation

Experience developing and managing business requirements and functional documentation

Strong written and verbal communication skills, especially with non-technical and executive stakeholders

Working knowledge of Microsoft Office (Excel, Word, PowerPoint)

Experience with project delivery and tracking tools (e.g., Jira, Smartsheet, MS Project, ServiceNow, or similar)

Bachelor’s degree or equivalent practical experience

 
Preferred Experience & Qualifications
Experience working with state agencies, Medicaid programs, or MMIS vendors

Background in healthcare claims processing, payment systems, or claims operations

Government healthcare claims experience strongly preferred

Commercial healthcare or claim payment experience acceptable

Experience in program integrity, payment accuracy, or healthcare fraud (FWA) environments

Experience supporting compliance, certification, audit, or readiness activities

PMP or equivalent certification (CAPM, CPM, CSM, IPMA)

Experience gathering or validating technical or system requirements

 
What Sets This Role Apart
You own delivery outcomes, not just reporting

You work directly with customers and program stakeholders

You are trusted to drive decisions and execution

Your experience with Medicaid, MMIS, or government healthcare is valued

Success is measured by delivery, clarity, and accountability

 
What Success Looks Like in the First Year
Implementations land on the baselined schedule, with milestones, dependencies, and risks tracked and visible to customers and internal teams

Customers accept deliverables on first submission, with no surprises and no penalty events

You carry several concurrent implementations without letting quality or momentum slip

Customers would serve as references, and internal delivery partners want you on their next project

Each project leaves the delivery playbook a little stronger than you found it

Council Capital and our portfolio companies are committed to building high-performing teams by hiring the best talent—period.
We believe in putting the right people in the right seats, regardless of background, and we’re always looking for individuals who bring fresh thinking, grit, and a drive to make a difference.
Thank you for considering a role with one of our companies. We’re excited to learn more about you.