Property Adjuster - Inside (Trainee) Long Island City, NY
Allstate is a company that has been protecting families and their belongings for over 90 years. They are seeking a Moderate Inside Property Adjuster to provide exceptional service by inspecting damages, investigating coverage, preparing estimates, and settling claims in a hybrid work environment.
Responsibilities
- Provide exceptional service to our policyholders
- Virtually inspecting damages
- Investigating coverage
- Preparing estimates
- Settling claims promptly and accurately
- Interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration
- Using phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process
- Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants
- Utilize multiple tools to get the job done in a fast-paced environment
- Keep a clear record of your work in a claims system
- Ensuring timely and accurate documentation is completed as you work on each claim
Skills
- 1+ years of previous customer service experience required
- Previous industry experience is highly desired
- Proficiency in using Xactimate and other relevant software for virtual assessments is preferred
- Ability to assess property damages and accurately determine claim coverage
- Excellent negotiation and communication skills to interact with customers and stakeholders remotely
- Ability to work independently and manage time efficiently in a virtual work environment
- Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions
- Residency within the posted location is mandatory for this role
- As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire
Benefits
- Time off
- Healthcare
- Retirement
- 401K/pension
- Education reimbursement
Company Overview