Apply


Account Manager





Fully Remote •
Remote Worker - N/A







Apply


Job Type

Full-time


Description

Job Summary

The Account Manager loves to drive results and promote the highest level of client satisfaction by turning a client into a true partner and developing real, authentic relationships. Client success is a top priority at ProSites, Inc. and as such, we empower our 

employees to drive that message home with our clients. You constantly are looking to identify & cultivate business growth opportunities while ensuring a high level of continuous client satisfaction. Our clients must be real relationships you value, and you would do anything to maintain a high level of trust with them.

Responsibilities: 

  • Define client success benchmarks and ensure a collaborative relationship with the client to 
  • ensure those benchmarks are achieved.
  • Position the agency as a partner who provides leadership, insights, and guidance.
  • Anticipate client risks/issues both inside the agency & within the client’s ecosystem -
  • proactively addresses them.
  • Review client strategy, contracts, and agreements to make sure that they are accurate and 
  • address agency promises made.
  • Continuously monitor client feedback to guarantee a continuously high client 
  • satisfaction level.
  • Exhibit exceptional organizational skills and maintain up-to-date documentation of all 
  • client activities throughout the agency.
  • Have an extremely high level of ownership and responsibility; represent the 
  • client internally.
  • Collaborate and offer insight to customer retention by recognizing triggers based on 
  • customer behavior.
  • Other duties as assigned by management.

Requirements:

  • 3+ years of proven experience of successful client growth and retention
  • Highly organized and maintains documentation on every aspect of work
  • Detail oriented with strong communication skills, written and verbal
  • Entrepreneurial mentality and client-centric
  • Motivated, team player, and quickly adapts to change
  • Work well under pressure in a high volume, fast paced environment
  • Salesforce knowledge working out of accounts, projects, tasks, and report

Pay Range = $23 - $26.92/hour depending on experience with an eligible $15,000/year variable pay based on targets met for the year. 


Salary Description

$23 - $26.92/hour



Apply



View All Jobs