Provider Credentialing Specialist - Virtual Assistant

This is a remote position.

Virtual Rockstar is hiring a full-time Provider Credentialing Specialist to join our internal team as we launch and scale a new credentialing and provider enrollment division focused on supporting PT, OT, and SLP practices nationwide.

This is more than a traditional credentialing role. We are looking for someone with strong experience in provider credentialing, payer enrollment, and re-credentialing who is excited about helping build scalable systems and operational workflows from the ground up.

This role has strong long-term growth potential and may evolve into a leadership position overseeing credentialing operations, workflows, training, and credentialing support teams as the division expands. This initiative will also involve AI-enhanced credentialing software and operational systems designed specifically for healthcare practices.

This role is designed for someone who wants long-term upward mobility and the opportunity to become a foundational leader within Virtual Rockstar’s growing credentialing division.

Over time, this individual may transition into overseeing:

Credentialing operations and workflows

Credentialing VAs and support teams

Training and quality assurance processes

Credentialing systems implementation and optimization

We are looking for someone who wants to help build and shape this division for the long term.

Responsibilities

Provider Credentialing & Enrollment

Manage full provider credentialing and re-credentialing processes

Complete payer enrollments for commercial and government insurance plans

Submit and track credentialing applications, revalidations, and updates

Maintain credentialing timelines, expirations, and provider records

Follow up with insurance payers to resolve delays and outstanding items

Credentialing Operations Support

Assist in developing credentialing workflows, SOPs, and operational processes

Support implementation and optimization of credentialing software systems

Help create training materials and scalable systems for future credentialing teams

Participate in pilot testing and process improvement initiatives

Communication & Compliance

Communicate professionally with providers, payers, and internal teams

Support provider onboarding and documentation collection

Maintain organized, compliant, and audit-ready records

Stay current on payer credentialing requirements and industry changes

Requirements

Strong experience with provider credentialing and payer enrollment

Experience credentialing:

Physical Therapists (PTs)

Occupational Therapists (OTs)

Speech-Language Pathologists (SLPs)

Experience with:

CAQH

NPI enrollment

Medicaid and commercial payer enrollment

Revalidations and re-credentialing workflows

Multi-state credentialing processes

Experience supporting therapy or rehabilitation practices strongly preferred

Benefits

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families across the globe.