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1. Procurement & Helpdesk Operations

• Executes purchase requisitions and indirect sourcing in compliance with Procurement policies and internal control frameworks.
• Processes requests in Coupa/SAP PtP systems with a focus on accuracy, compliance, and data integrity.
• Provides first-line PtP system support via ServiceNow and acts as SPOC for stakeholder queries.
• Supports resolution of invoice mismatches and blocked invoices through cross-functional collaboration.
• Maintains system hygiene and ensures adherence to procurement standards and procedures.

2. Invoice Processing & Financial Controls

• Processes third-party, intercompany, and trade spend invoices in line with corporate policies, SLAs, and control requirements.
• Handles medium/high complexity tasks across multiple systems and supports daily workload priorities.
• Supports Month-End Close activities and ensures timely, accurate financial processing.
• Acts as authorized PtP system user (Coupa/Routty/Alusta) within the GBS Centre.
• Resolves supplier and OpCo escalations and supports internal/external audit requests.
• Identifies process gaps and supports continuous improvement initiatives.

3. Contribution to Team Activities

• Provides input to departmental initiatives, supporting projects such as No PO No Pay, Touchless Invoicing, and Vendor Reduction.
• Shares feedback from daily work, helping align activities with team objectives.
• Supports implementation of team-level initiatives, reinforcing compliance and efficiency.

4. Projects & Process Support

• Identifies routine bottlenecks in work processes and shares improvement ideas.
• Participates in PtP community activities, supporting resolution of team issues.
• Assists in continuous improvement projects, following new practices and reporting progress.

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.