Radiology Administrative Assistant- Overnight

Midwest Radiology is a healthcare provider specializing in radiology services. They are seeking a Radiology Administrative Assistant to provide customer support by monitoring and facilitating the radiology workflow process for hospitals, clinics, and radiologists, ensuring excellent patient care and timely service delivery.

Responsibilities

• Ensuring that all aspects of a study are received and complete (history, paperwork and images, etc.)
• Identifying and assigning exams, ranging from outpatient/clinic to emergent/critical exams, to the correct Radiologist worklist and providing paperwork and additional information when necessary
• Liaising with Radiologists regarding any requests they may have and frequently calling physicians, technologists, and other health care staff
• Multi-tasking and reliably navigating multiple computer systems while answering telephone calls and maintaining accuracy
• Collaborating with hospitals and clinics to resolve problems, specific or general
• Providing assistance to after-hours interventional clients, which often includes paging on-call Radiologists for immediate follow-up on emergent cases
• Documenting issues that arise and notifying appropriate staff including IT department, shift leads and Quality Control Manager if necessary
• Assisting other staff members with duties when appropriate
• Communicating with coworkers, clients and Radiologists in a professional, courteous and timely manner
• Incorporating company values into daily interactions with internal associates and external customers
• Dependable – consistently at work and on time
• Other duties as assigned

Skills

• High school diploma or equivalent required
• Strong sense of urgency and ability to multi-task
• Ability to work in a team environment as well as work independently
• Telephone etiquette skills are essential
• Professional, courteous and respectful demeanor
• High level of attention to detail necessary
• Strong organizational and prioritization techniques
• Demonstrates sound judgment and decision-making abilities
• Excellent verbal and written communication skills required
• Total proficiency in a PC environment utilizing software/programs including Windows, Microsoft Office, Internet, Instant Messaging and other specialized online medical technologies, along with other general computer tools
• Medical terminology course or related education preferred
• Medical or communications background a plus

Benefits

• Full Time Benefit eligible position

Company Overview