Real Estate Operations Coordinator (Job ID: SHAJAZ1)

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 JOB TITLE
Real Estate Operations Coordinator 

JOB ID
SHAJAZ1

INDUSTRY
Real Estate / Operations

LOCATION
LATAM / South Africa

JOB STATUS
Full Time

WORK SCHEDULE
Monday to Friday 9am to 6pm PST

SALARY
$1,200 to $1,800 USD/month. Open to higher compensation only for EXCEPTIONAL candidates.

TARGET START DATE
Close within 30 days

 ROLE OVERVIEW

About the Client:
The client is a high performing real estate professional based in Los Angeles who has built a fast paced and growth oriented business focused on client relationships, operational excellence, and long term scalability. With years of experience managing remote teams and virtual assistants, the client values accountability, initiative, critical thinking, and continuous improvement. The business is currently expanding its operational infrastructure and social media presence, creating an opportunity for someone who enjoys dynamic responsibilities, problem solving, and helping streamline day to day operations in a client facing environment.
 About the Role:
The client is seeking a highly organized, tech savvy, and proactive Real Estate Operations Coordinator to support daily business operations, transaction coordination, client communication, scheduling, and operational workflows.

This role will serve as the operational backbone of the business, helping manage lead flow, calendars, CRM updates, inboxes, and administrative processes while ensuring an exceptional client experience. The ideal candidate is resourceful, adaptable, growth minded, and capable of taking ownership of recurring processes while continuously identifying ways to improve efficiency and organization.

Key Responsibilities

Executive & Administrative Support
Manage the client’s calendar, appointments, meetings, and scheduling logistics
Coordinate property showings between buyers, listing agents, showing agents, and internal stakeholders
Assist with personal administrative tasks such as scheduling appointments and managing calendar conflicts
Organize daily priorities and ensure important deadlines and follow ups are completed on time
Handle inbox management across email, text messages, and communication platforms
Client Care & Communication
Serve as a professional and friendly point of contact for clients and leads
Respond to client inquiries and provide timely updates throughout transactions and processes
Monitor incoming communications and escalate important matters when necessary
Follow up with leads, prospects, and clients while maintaining a high level of customer service
Support relationship management through clear communication and proactive follow through
Real Estate Operations & Transaction Coordination
Assist with transaction coordination and operational support throughout the real estate process
Update and maintain CRM systems with accurate lead and client information
Track transaction progress, documentation, deadlines, and communications
Coordinate with vendors, agents, and service providers to ensure operational efficiency
Support process execution and ensure workflows are followed consistently
Social Media & Lead Management Support
Monitor social media platforms for direct messages, comments, and lead activity
Respond to basic inquiries and escalate higher level conversations when needed
Help organize content workflows and support backend social media operations
Coordinate scheduling and follow up related to social media leads and inquiries
Assist with maintaining operational consistency across social media processes
Process Improvement & Technology Support
Identify opportunities to improve workflows, systems, and operational efficiency
Support automation initiatives and help streamline repetitive administrative processes
Utilize AI tools, technology platforms, and productivity systems to improve organization and execution
Follow established SOPs while also contributing ideas for optimization and scalability
Take initiative in solving problems and proactively identifying operational gaps
Basic Property Management Support
Respond to tenant inquiries (availability, maintenance request, basic questions)
Send payment reminders for past-due accounts
Track and update tenant records in the system
Storage Facility Management
Respond to tenant inquiries (availability, pricing, basic questions)
Assist with new tenant onboarding (set up account, access details)
Send payment reminders for past-due accounts
Track and update tenant records in the system
Coordinate with on-site manager for:Move in/Move out
Maintenance requests

Help monitor delinquent accounts and flag for follow-up
Assist with simple reporting (occupancy, payments, notes)
 Qualifications & Skills
Must Have
Minimum 3 years of experience in executive assistance, operations coordination, customer service, client success, or administrative support
Previous experience supporting a real estate business, brokerage, property management company, or transaction coordination team
Strong verbal and written English communication skills
Experience managing schedules, calendars, appointments, and multiple priorities simultaneously
• Stable work history with a preference for candidates who have remained in previous roles for 2+ consecutive years
High level of organization and attention to detail
Comfortable working in a fast paced and dynamic environment
Ability to handle client facing communication professionally and confidently
Strong critical thinking and problem solving abilities
Tech savvy with the ability to quickly learn new tools and systems
Experience using Google Workspace and CRM systems
Stable work history with demonstrated longevity in previous roles
Experience working remotely with U.S. based clients or companies
Preferred
Familiarity with social media platforms and lead management workflows
Experience with project management tools, automation tools, AI platforms, or process optimization
Experience using Notion, Metricool, or real estate related CRMs
Leadership, coordination, or team management experience in previous roles
Experience supporting high performing entrepreneurs or executives
Personality Traits
Growth minded and eager to continuously improve
Proactive and capable of taking ownership without constant supervision
Resourceful and solution oriented
Strong sense of accountability and professionalism
Adaptable and comfortable handling changing priorities
Curious and willing to learn new systems, tools, and workflows
Emotionally intelligent with strong interpersonal skills
Able to receive feedback constructively and apply improvements quickly
Reliable, dependable, and committed to long term growth
Naturally organized with a strong sense of initiative and follow through