Receptionist

So. Cal. Realty Law is a Real Estate Law Firm seeking a savvy and polished Receptionist/Intake Specialist. The role focuses on connecting with potential clients, providing exceptional customer service, and guiding leads through the intake process while ensuring a welcoming experience.

Responsibilities

• Connect with potential clients and provide an exceptional customer service experience
• Work closely with the Customer Relationship Management (CRM) system and the Senior Intake Specialist
• Develop and follow processes that effectively screen, qualify, and guide leads through the intake funnel
• Create a strong first impression as the first point of contact for potential clients
• Ensure all leads are properly qualified and scheduled

Skills

• Savvy, polished, and productive demeanor
• Exceptional customer service skills
• Experience with Customer Relationship Management (CRM) systems
• Ability to develop and follow processes
• Strong communication skills
• Ability to create a strong first impression
• Experience in guiding prospects through an intake process
• Ability to qualify and schedule leads

Benefits

• Health & Dental Benefits included.

Company Overview