Recruiting Operations Specialist

Overview

FWI is seeking a Recruiting Operations Specialist to own the systems, processes, and vendor relationships that power our talent acquisition function. This is not a traditional recruiting role, it's an operations role for someone who understands how recruiting works and wants to make it work better. You will be responsible for managing our recruiting platforms, controlling costs, documenting and improving processes, and ensuring our recruiting team operates against a consistent, measurable standard. You'll report directly to the Director of Operations and work closely with our recruiting team, iCIMS specialist, and business development function. This role has a clear growth path for the right individual. 

FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment.

Work Schedule and Location:

Remote: This full-time remote position will work Monday through Friday.

Responsibilities

Platform & Vendor Management

Own day-to-day administration and optimization of FWI's recruiting platforms, including iCIMS, Indeed, LinkedIn, and ClearanceJobs

Manage vendor relationships, contracts, and account performance across all job boards and recruiting tools

Serve as the primary point of contact for platform vendors and troubleshoot issues as they arise

Coordinate with the iCIMS specialist to align system configuration with operational needs

Process & Quality

Document, improve, and enforce recruiting workflows and standard operating procedures

Identify and close process gaps, with particular focus on handoffs between business development, recruiting, and onboarding

Ensure job postings are accurate, optimized, and consistently maintained across all platforms

Support compliance with recruiting standards relevant to federal government contracting

Cost Control & Metrics

Track and report recruiting costs, including cost-per-hire, source effectiveness, and platform ROI

Develop and maintain recruiting dashboards and reporting for leadership

Identify opportunities to reduce recruiting spend without sacrificing pipeline quality

Manage job board credits and advertising budgets strategically

Operational Support

Manage and direct the FWI recruiting team 

Partner with recruiters to resolve day-to-day operational bottlenecks

Support sourcing strategy for cleared and specialized roles, leveraging ClearanceJobs and other relevant platforms

Assist with onboarding system integrations and tools as needed

Qualifications

Required: 

3–5 years of experience in recruiting operations, talent acquisition operations

Hands-on experience with ATS platforms; iCIMS experience strongly preferred

Demonstrated experience managing job board accounts and vendor relationships (Indeed, LinkedIn, or similar)

Strong process orientation — able to document, improve, and hold others accountable to workflows

Data-driven mindset with experience tracking recruiting metrics and costs

Ability to work independently and manage priorities in a remote environment

Strong written and verbal communication skills

Desired: 

Experience supporting federal government contracting or cleared-role recruiting

Familiarity with ClearanceJobs platform

Experience with HRIS or onboarding system integrations

Background in ATS administration, including configuration and reporting

FWI is an Equal Opportunity Employer, including disability/vets. 

Why Join Our Team

At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:

Health Insurance

Dental Insurance

Vision Insurance

Long-term and Short-term Disability Insurance

Life Insurance

401(k) Plan

Holiday Pay

Paid Time Off

Pay Range

70-80K