Regional Manager | Mid-South
About the position
Responsibilities
• Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a positive and engaging experience for team members and guests.
• Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store performance.
• Manage and grow dispersed Store Managers through regular check-in conversations, ongoing performance documentation, the annual evaluation process, and business goal setting.
• Support learning and development consistently and equitably by providing feedback, coaching, mentoring, and career path guidance.
• Enable Store Managers to drive store operations in line with local and global priorities by providing them with the information, tools, resources, and support they need.
• Lead and coach stores in assigned region on lululemon's Core Values and Store Principles.
• Lead talent planning/pipeline needs and recruitment strategy for stores in assigned region.
• Develop or support a strategy for stores in assigned region to close identified performance gaps.
• Hold Store Managers accountable for managing and developing their in-store teams.
• Establish supportive and productive relationships with all team members, focusing on personal and professional development.
• Collaborate with Store Managers and their teams to support operations and ensure stores align with company-wide operational priorities through regular communication and store visits.
• Collaborate with regional and cross-functional partners to accomplish projects and initiatives (e.g., real estate plans, new store openings, policy or process updates).
• Drive strategies for stores in assigned region, understanding and incorporating the nuances of the region, through periodic review and planning processes (e.g., quarterly business review; plans for things like community, recruiting, and people development; quarterly sales planning).
• Monitor key store financial metrics for region to evaluate and report on store performance against objectives.
• Ensure financial goals are met by recognizing shortfalls and growth opportunities based on key store financial metrics and creating or implementing solutions.
Requirements
• Must live in or be willing to relocate to New Orleans, Louisiana
• Willing to work as part of a team and also complete work independently or alone
• Willing to move through a store to help team members support guests
• Willing to travel to retail locations to accomplish work, as needed and as requested
• Willing to be stationary (e.g., at a desk/computer) for more than an hour at a time
• 5 years of work experience in leadership role
• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work
• Adaptability/Agility: Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment
• Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives
• Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions
• Drive/Entrepreneurship: Takes initiative to ensure the success of the business and drives toward accomplishing big goals; is innovative and owns results
• Change Management Leadership: Leads others through all phases of change processes and uncertainty
• Business Acumen: Is able to quickly understand and address business information (e.g., profit and loss equivalent statements, budgets and sales forecasts, retail strategy and approached)
• Candid Communication: Is willing to openly/constructively share concerns (ie straight talk) and creates space for others to do the same
Nice-to-haves
• Bachelor's degree or equivalent
• 1 year work experience in multi-retail store management
• Previous lululemon store management experience
Benefits
• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)
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