Regional Support Specialist (56567)

Job DetailsJob Location: Memphis - Memphis, TN 38141Position Type: Full TimeJob Shift: 1st Shift/ DaysRemote Locations: AR, OK, IL, TX, WI

Company Overview 

Premium Guard, Inc. is a privately held company, established in 1996. PGI is a leading supplier of private label solutions in the automotive aftermarket. The focus is on designing, manufacturing, and distributing products for automotive, diesel, power-sports and specialty filter markets. Our supply chain network branches across the Pacific and into Mexico and South America. 

Position Overview 
Our rapidly growing business is seeking a self-motivated Regional Support Specialist. The person in this role must possess outstanding customer service, organization and follow-through skills. We are seeking a true leader who is also a team player with the ability to prioritize and undertake individual and team projects to resolve problems independently and expeditiously as well as build strong customer relationships.  This person will interact daily with numerous internal partners to improve the customers’ experiences with Premium Guard. 

Keyt Responsibilities 

Attending to and managing key national accounts’ daily needs and requirements efficiently to achieve maximum customer satisfaction and revenue growth 

Build relationships throughout key national account’s organization in the territory, as well as building relationships with their key customers to provide the highest standard of service 

Solicit new product introductions to the key national accounts and their customers 

Solicit and cultivate new business for the key national accounts in the territory  

Provide product and technical knowledge to customers  

Will work with national accounts to manage changeovers and secure unit box orders to grow revenue 

Support, attend and participate in key national account’s open houses, trade shows, sales seminars, customer events, etc. 

Distribute marketing materials to installers on behalf of PGI and/or the key national account 

Responsible for the analysis of reports, documents, and correspondence relating to the successful operation of the territory. Prepare regularly scheduled reports for internal management and customers.  This may include, but is not limited to call reports, customer correspondence, Power BI and Excel reports including sales dollars, unit sales, trend movement, shipments, inventory levels, order fill, etc. for the territory.  

Assist key national accounts in setting up new stores 

Regularly support customers’ sales efforts with ride-alongs to make professional installer sales calls 

As required, meet directly with installers and/or consumers to discuss specific product issues 

Perform all other job-related tasks assigned 

Knowledge, Skills and Abilities 

Must have a strong teamwork mentality as the key national accounts require a team of people to support and serve their needs 

Excellent attention to detail and accuracy 

Professional, personable, and persuasive 

Comprehensive verbal and written communication skills with the ability to multi- task efficiently  

Outstanding work ethic 

Must have strong computer skills- including Microsoft Office/Excel/Outlook/Teams 

Position is home based  

Extensive driving and air travel is required.  Expect +/- 10 nights per month of travel 

QualificationsEducation and Experience 

College Degree or equivalent work experience preferred 

Must have 5+ years of regional sales experience