Registration Follow Up Specialist

Job title: Registration Follow Up Specialist in Cape May Court House, NJ at Cooper University Health Care

Company: Cooper University Health Care

Job description: About Us:Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent care facilities; Cape Regional Physicians Associates with primary care and specialty care providers delivering services in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional, the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.Cooper University Hospital Cape Regional is accredited by and received the Gold Seal of approval from The Joint Commission.Short Description:

• Conduct follow-up interviews with patients &/or families to ensure accurate demographic and insurance coverage -in person &/or over the phone.


• Use of all modes of electronic insurance verification tools -RET, portals such as Availity, Navinet, Pear, Passport, insurance websites as well as telephone or fax verifications.


• Process all virtual insurance card submissions


• Potentially obtain point of service collections over the phone and/or in person


• Confirm compliance with all required forms. Such as Hospital consent to treat, CMS IMM, CMS MOON, NJ OBSERVATION, NJDOB.


• Must be able to work independently with strong organizational skills and the ability to improvise.


• Support working the follow up WQs

• Previous data entry or typing experience with knowledge of basic office equipment required.


• Interpersonal skills must be well developed.


• Must possess the initiative and the ability to set and achieve high standards of performance.


• Ability to make progress on multiple assignments under time constraints and handle a fast-paced environment.


• Ability to learn specific job duties and complete detailed work assignments in a timely fashion.


• Must exhibit good telephone and clerical skills and the ability to communicate clearly and effectively, both orally and in writing.

• High school diploma or equivalent required


• 1-2 years of relevant experience preferred

Expected salary:

Location: Cape May Court House, NJ

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