Remote Appointment Specialist

Love being on the phone? Move fast through a call list and know your way around technology? We have a remote seat with your name on it.

About Daisy: We're the first national brand for smart home and small business technology installation and service — headquartered in Costa Mesa, CA, with 20+ locations nationwide and named the 2025 ACG Orange County Startup Award winner. We're growing fast and we take care of our customers long after the work is done.

The role: You'll spend your day reaching out by phone to customers who already know us, reconnecting with them, and booking their next service visit. This isn't a hard-sell job — it's warm outreach, a friendly reason to say yes, and getting the appointment on the calendar. Behind the calls, you'll keep a national appointments calendar straight and handle rescheduling without missing a beat.

You'll thrive here if you:

•     Have a track record of high call volume — call center, inside sales, BDR, customer service, or busy retail/support

•     Are warm and upbeat on the phone, and a “no” doesn't slow you down

•     Are comfortable with technology (you don't need to be an engineer — you just can't get lost talking about devices and systems); CRM experience is valuable and Microsoft Dynamics is a plus

•     Are organized and self-directed enough to own your day in a fully remote role

Backgrounds that fit well: Verizon / AT&T / T-Mobile  ·  Best Buy / Geek Squad  ·  Apple Store / Genius Bar  ·  inside sales, BDR, or appointment-setting roles with a daily call target

Compensation: $45,000 base + uncapped per-appointment booking incentive (~$19K/yr at target = ~$64K OTE, and uncapped means strong bookers earn more)  ·  separate 5%-of-base annual performance bonus  ·  stock options  ·  full benefits  ·  fully remote.

This is a remote position.