[Remote] Associate Disability Claims Examiner (Virtual)

Note: The job is a remote job and is open to candidates in USA. Prudential is a leading financial services institution seeking an Associate Disability Claims Examiner. The role involves managing a block of routine disability claims, ensuring optimal claims handling, and delivering excellent customer service.

Responsibilities

• Will effectively and accurately manage a block of routine Disability claims
• Focus on customer experience to deliver the best experience for our customers
• Demonstrate ability to deliver accurate, dependable, and trustworthy service to our customers
• A strong customer focus evidenced through maintaining customer relationships

Skills

• 1 year in Short Term Disability claim management, or related health claim field experience desired
• Strong written and verbal communication skills demonstrated in previous work experience
• Proven customer service skills
• Claim/risk management skills and technical knowledge in contract interpretation and administration
• PC skills required (i.e., Windows based environment; Word; Excel; PowerPoint)
• Subscribe to internet service provider plan with at least 25 Mbps download speeds
• Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline
• Quiet area in your home with minimal distractions and noise free
• Reliability and Dependability throughout our extensive training program is required
• Preference for Bilingual verbal communication in Spanish and English
• Bi-Lingual in Spanish and English languages
• Success in achieving Individual Development goals
• Results oriented with an ability to organize and analyze information
• Strong organization, critical thinking and time management skills
• Demonstrated ability to adapt to the changing needs of an organization

Benefits

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Company Overview

Company H1B Sponsorship