[Remote] Associate Performance Manager

Note: The job is a remote job and is open to candidates in USA. Lotlinx is a pioneering company in the automotive landscape, specializing in data and technology for automobile dealers and manufacturers. The Associate Performance Manager role focuses on improving post-sale performance, adoption, and retention outcomes for dealership groups through data-driven strategies and operational excellence.

Responsibilities

• Lead structured onboarding and early execution for new dealership groups, ensuring clear operating expectations and fast time-to-value
• Develop and execute account performance plans aligned to dealer inventory realities, market conditions, and Lotlinx capabilities with a primary focus on efficiency, not vanity metrics
• Monitor usage data, performance signals, and qualitative indicators to identify risk early and intervene decisively
• Prepare and participate in disciplined, data-led business reviews with dealer leadership, translating Lotlinx performance into clear insights, tradeoffs, and next actions
• Drive adoption and standardization across all rooftops within a group, including underperforming or resistant stores
• Hold customers accountable to agreed-upon actions and operating norms required to achieve results
• Identify and support expansion opportunities where additional investment clearly aligns to performance outcomes
• Partner with Sales, Product, and Marketing to surface execution gaps, product feedback, and segment-specific learnings
• Maintain deep working knowledge of the Lotlinx platform and automotive retail performance drivers

Skills

• 1–3 years of experience in a performance-oriented SaaS role (Customer Success, Account Management, Analytics, Consulting, or Sales)
• Proficiency in Excel or Google Sheets required; experience with BI tools or SQL is a plus
• Demonstrated ability to manage multiple accounts using structured processes and consistent operating cadence
• Proven ability to influence behavior changes using data, logic, and clear expectations — not relationship leverage
• High technical aptitude: able to quickly master complex platforms and translate insights into simple, actionable guidance
• Track record of ownership, follow-through, and measurable impact
• Bachelor's Degree or work equivalent experience preferred

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage
• 401(k) matching program

Company Overview