[Remote] Billing Operations Analyst (Temp - 6 months)
Note: The job is a remote job and is open to candidates in USA. OpenTable is an industry leader with a passion for helping restaurants thrive. They are seeking a Billing Operations Analyst who will support all elements of the global billing process to ensure smooth and accurate operations.
Responsibilities
- Review and execute contracts worldwide, ensuring accuracy and timely completion
- Review and approve credit memos, verifying that all information is correct and compliant with internal policies
- Respond to stakeholder inquiries and resolve billing issues quickly and professionally (aiming to respond within 24 hours)
- Collaborate with cross-functional teams, such as Finance, Sales, and Billing Support, to resolve discrepancies and maintain smooth operational workflows
- Review and handle Pricing Request Forms to ensure correct pricing
- Assist with the creation and distribution of manual invoices for partner customers
- Support the Billing Operations team during busy periods by completing ad hoc operational tasks as needed
Skills
- Experience in billing, accounts receivable, or financial operations
- Comfortable using billing systems (for example, Salesforce, NetSuite, Oracle; similar systems are also welcome)
- Confident working with spreadsheets and basic data analysis
- Good attention to detail and organisation skills
- Able to manage time well and adapt to changes
- Enjoys working with others and communicating clearly
- A problem-solver who is open to learning new things
Company Overview