Remote Call Center Representative

Salary: $13.00-$15.00 per hour
Work Location: Remote... Job Type: Part-time
We are open 7 days a week! Shifts available are: Sunday-Saturday: 5pm-1am EST / 4pm-12am CST / 3pm-11pm MST / 2pm-10pm PST
AMERICAN DIRECTIONS HAS THE PERFECT WORK FROM HOME POSITION FOR YOU!

American Directions is currently hiring Call Center Representatives-
On a daily basis, American Directions Call Center Representatives call folks all across the United States to gather their opinions. In this role, you conduct over-the-phone surveys, speak to hundreds of Americans, record their answers and submit the completed surveys. NO SALES INVOLVED!

This position is 100% outbound calling and we are looking for outgoing, friendly and pleasantly persistent individuals! No previous experience necessary. TO QUALIFY FOR THIS POSITION, YOU MUST MEET ALL OF THESE TECHNICAL REQUIREMENTS:
• Your own desktop computer or laptop that is no more than 5 years old with:
• a Windows 10 Operating System or better,
• at least 1 gig of RAM, and
• Firefox browser that is installed and up to date;
• The ability to hard-wire (plug in with an Ethernet cord) your computer or laptop to the Internet modem;
• A home telephone or cell phone (for contacting supervisors as needed, not used for the outbound surveys);
• A web cam (used for training and occasional meetings only);
• A USB headset; and
• An acceptable internet speed with a round trip time of 150 or less.
• Verify your speed here (https://clients.amazonworkspaces.com/Health.html).

What we will provide:
• Starting pay range of $13.00 -$15.00 per hour, depending on your state of residence and your schedule
• Higher rates are available depending on availability for certain shifts, work experience, and/or fluency in Spanish
• Bi-weekly pay with direct deposit
• Paid training
• Potential growth within the company
• Openings are available for Bi-Lingual Spanish speakers
The skills you will need:
• The capability to troubleshoot and diagnose computer issues with limited assistance Exceptional communication skills
• - outgoing, friendly, and pleasantly persistent phone demeanor
• You must be able to pass both a reading and pronunciation test.
• Task-oriented and focus driven
• The ability to work independently and to multi-task
• You will need to listen to a respondent and record answers at the same time.
• Proficient ability to accurately type verbal responses where required
• Basic computer skills for operating the survey software

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