Remote Client Benefits Specialist

AO Globe Life is expanding its remote team and seeking motivated, service-oriented professionals who want to build a meaningful career while helping families access important supplemental benefit programs.
In this role, you will connect with individuals who have requested information about available benefits. Your responsibility is to follow up, review eligibility, and guide clients through their options with clarity and professionalism.
Structured training, mentorship, and consistent support are provided so you can focus on developing your skills and delivering a strong client experience.
What You’ll Be Doing
Meet with clients virtually using Zoom

Connect with individuals who have requested information about benefit programs

Review eligibility and help determine qualification based on program guidelines

Walk individuals and families through available options

Answer questions and guide clients through next steps

Support clients through onboarding and ongoing communication

Maintain accurate digital records and follow-up

Why This Opportunity Stands Out
Clients have already expressed interest and requested information

Your role is to follow up, assess eligibility, and guide—not cold outreach

100% remote — work from anywhere in the United States

Flexible scheduling that supports work–life balance

Structured training and ongoing mentorship

Clear advancement pathways into leadership roles

Performance-based bonuses and long-term growth potential

Collaborative, mission-driven team culture

What We’re Looking For
Strong communication and interpersonal skills

Organized and comfortable using digital tools

Self-motivated professionals who work well independently

Experience in customer-facing roles is helpful but not required

Individuals motivated by growth and long-term career development

Requirements
Authorized to work in the United States

Reliable high-speed internet connection

Windows-based laptop or desktop computer with webcam

Must be physically located within the United States

About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide.
With a remote-first model built on mentorship, service, and professional development, AO Globe Life continues to create meaningful career opportunities for individuals across the country.