[Remote] Client Insights Analyst

Note: The job is a remote job and is open to candidates in USA. Circana is a global company dedicated to fostering inclusivity and belonging, and they are seeking a Client Insights Analyst to impact major brands through data-driven insights. The role involves analyzing client data, providing actionable recommendations, and ensuring client satisfaction through effective communication and relationship management.

Responsibilities

• Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:
• Approach client with coherent, actionable, and fact-based data/recommendations appropriate to their business needs
• Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client
• Identify business issues and opportunities and suggests the appropriate analytic solution/approach
• Apply knowledge of client’s business and the industry to help identify, create, and close business opportunities:
• Ask questions to test assumptions and challenge the status quo
• Synthesize information on a variety of issues; translate the information into a project framework that ultimately provides solutions for clients
• Demonstrate strong interpersonal communication and presentation skills: Ability to present and visualize information effectively that gets beyond just the “what?” to the “so what?” and “now what?”
• Educate clients on Circana product suite to successfully integrate them and move them up the value chain
• Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish
• Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:
• Develop and maintain a deep understanding of customer needs and requirements
• Help customers identify solutions to problems they did not know they had
• Regularly and proactively communicate with clients, including soliciting feedback to continually improving the relationship

Skills

• Bachelor's Degree preferably in Data Science, Data Analytics, Marketing, Market Research, Merchandising, or Psychology
• 1-3 years of experience in marketing research, client services, customer/account-management or analytics (POS, consumer, custom survey research and/or syndicated research)
• Experience leveraging data to generate impactful, engaging and action-based analyses and presentations
• Basic understanding of analytic models – forecasting, price and promotion, marketing effectiveness, – to tie solutions to client business issues
• Excellent organizational skills with strong attention to detail
• Master's degree in marketing, Economics, Statistics or Business Administration a plus

Benefits

• Paid time off
• Medical/dental/vision insurance
• 401(k)

Company Overview

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