[Remote] Commercial Account Manager

Note: The job is a remote job and is open to candidates in USA. Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. The Account Manager is a revenue-driving role responsible for retaining and expanding an assigned portfolio of commercial customers, focusing on proactive account planning and consultative selling.

Responsibilities

• Own revenue outcomes across your book of business, with accountability for both renewals and expansion ACV
• Actively prospect within accounts to identify, qualify, and close expansion opportunities, including additional licenses, new products, and broader use cases
• Build and maintain a healthy expansion pipeline, engaging customers well ahead of renewal cycles to create upsell and cross-sell opportunities
• Lead renewal negotiations, driving urgency, value alignment, and on-time renewals while minimizing churn and contraction
• Develop and execute account plans that outline growth strategy, stakeholder mapping, whitespace opportunities, and renewal timing
• Build relationships beyond day-to-day users to include economic buyers and influencers, positioning Bitsight as a strategic partner
• Conduct regular customer conversations focused on value realization, outcomes, and future needs, not just product usage
• Partner with Customer Success and other internal teams to support adoption, remove blockers, and align expansion motions to customer outcomes
• Maintain accurate forecasting, pipeline hygiene, and CRM documentation to support predictable revenue delivery

Skills

• 1–3 years of quota-carrying experience in Account Management or Account Executive roles, ideally in a SaaS environment
• Demonstrated interest in or aptitude for selling and closing expansion business, not just managing relationships
• Comfort managing a high-volume book of accounts while prioritizing time toward the highest-growth opportunities
• Strong discovery, questioning, and communication skills with the ability to uncover unmet needs
• Highly organized, proactive, and motivated by hitting and exceeding revenue targets
• A growth mindset, resilience, and desire to develop into a top-performing commercial seller
• Experience in cybersecurity or SaaS is a plus, but not required

Benefits

• Medical, dental, and vision insurance
• Paid parental leave
• Flexible time off
• A 401(k) plan with employee and company contribution opportunities
• Life and disability insurance
• Tuition reimbursement

Company Overview