Remote Customer Onboarding Consultant

Remote Customer Onboarding Consultant 
About This Role: 
BuzzTechMedia is a digital solutions company helping businesses and professionals work more efficiently through high-quality virtual assistance and digital support services. We are seeking client-focused Customer Onboarding Consultants to join our growing sales team. You’ll serve as trusted point of contact during onboarding  - setting expectations, coordinating next steps, and ensuring each client is satisfied with the value of our services. 
Key Responsibilities: 
Welcome new clients and guide them through the onboarding process 

Conduct virtual onboarding calls to understand client needs, goals, and workflows 

Coordinate with internal teams to ensure accurate setup and timely service  

Track onboarding progress and maintain detailed records in CRM systems 

Address questions or concerns and escalate issues when needed 

Ensure a smooth transition from onboarding to ongoing account support 

What We’re Looking For: 
Experience in customer onboarding, client services, or sales is preferred but not required 

Strong communication and relationship-building skills 

Highly organized with excellent follow-up and attention to detail 

Comfortable working in a fully remote, fast-paced environment 

Tech-savvy with the ability to learn new tools and processes quickly 

Professional, positive, and solution-oriented mindset 

What We Offer: 
Competitive base salary plus performance-based bonuses 

Benefits including medical, dental, 401(k), and paid time off 

Fully remote position with structured support 

Fully remote position with structured support 

Collaborative and growth-oriented team culture