Remote Customer Service Advisor

Customer Service Advisor (Remote)
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Starting Pay Rate is $17.31/Hour
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Full time schedules between the hours of 7am – 12am CST.
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Plenty of growth opportunities within the team!
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Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work!
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Paid time off. Shift will be assigned after training which may include at least one weekend day.
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Fully work from home!
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About the Customer Service Role – Remote
As Customer Service Advisor, the customer service you will be providing is via phone and will help customers with a variety of questions. Some common questions that you could receive from your customers are:
• My delivery is late.

Can you help?
• My delivery arrived damaged. What can I do?
• When will I see a charge for my purchase? You will be working independently from home in your secured workspace and will be expected to collaborate with management and co-workers in a remote setting.Â
To be successful in this role... you should have the ability to ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, provide product solutions, and perform other duties as assigned.
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Conduent has an exciting opportunity waiting for you if you:
• Are a problem solver who can patiently listen to, understand, and address complex customer issues.
• Have strong people skills to build a genuine connection with a customer
• Can navigate multiple applications and research solutions with ease
• Love helping people and guiding them to the best product for their needs.
• Are excited by innovative technology
• Want to work with one of the world’s most recognized brands
• Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers via phone.
• Can commit to 100% attendance for three weeks of paid training
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Shifts for this position typically fall within the hour bands below:
Monday – Sunday 7am - 12am midnight CST
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To meet our requirements, you should:
• Be at least 18 years or older
• Have a High School Diploma, or equivalent
• Be able to successfully pass a criminal background check
• Have at least six months of customer service experience, preferably in a sales role
• Have high speed internet access meeting the following speeds: download = ≥10, upload ≥3, Ping ms