[Remote] Digital Insurance Advisor

Remote, USA
Posted Jun 12, 2026
Full-time

Note: The job is a remote job and is open to candidates in USA. Western Financial Group is a proud Canadian company committed to people, purpose, and community. As a Digital Insurance Advisor, you will support personal lines sales representatives, assist customers with their insurance needs, and manage client accounts to drive sales and build relationships.

Responsibilities

  • Assist our customers with their daily insurance needs via phone and by email and through our front-line sales team
  • Support the Account Executive in the administration of placing new business insurance policies
  • Manage queries and up-selling of products to new and existing clients
  • Follow up on all client accounts to resolve outstanding activities
  • Remain up to date on product knowledge and build relationships with insurance providers
  • Continue self-development through industry and training and other courses
  • Knowledge of each Insurance Company’s products, endorsements, packages and payment plans

Skills

  • Experience supporting sales targets as an individual and as a team
  • Well versed in navigating multiple computer programs at once
  • General Level 1 is required
  • Strong communication skills, both written and verbal
  • Knowledge of each Insurance Company's products, endorsements, packages and payment plans
  • General Level 2 License is preferred
  • Opportunity to be involved in industry related associations and your community
  • Preferred understanding of commercial policy wordings/coverage's
  • Working experience in EPIC an asset

Benefits

  • 14 Paid Wellness Days
  • 3 weeks’ vacation
  • Company matching savings programs
  • 100% employer paid group benefits for eligible employees

Company Overview

  • Western Financial Group (Western) is a diversified insurance company serving more than 800,000 customers across Western Canada. It was founded in 1905, and is headquartered in High River, Alberta, CAN, with a workforce of 1001-5000 employees. Its website is http://www.westernfinancialgroup.ca/.

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