[Remote] Enterprise Service Coordinator
Note: The job is a remote job and is open to candidates in USA. VSC Fire & Security is a premier provider of fire protection and life-safety solutions across the Southeast. They are seeking an Enterprise Service Coordinator to manage customer relations and ensure service agreements are met.
Responsibilities
- Create, distribute, and bill incoming orders from Enterprise customers and maintains customer expectations to meet service agreements
- Serve as one of the direct points of contact for Enterprise customers
Skills
- One to three (1-3) years of industry related work experience
- Manage customer relations using excellent communication and sales skills for internal and external customers
- Leveraging outstanding analytical and planning skills combined with strong leadership skills
- Knowledge and aptitude for conflict resolution, organizational skills, analytical skills, scheduling, building code requirements, and building relationships
- Ability to follow written and verbal instructions
- Exceptional attention to detail and communication skills
- Eagerness for professional development and growth
- Ability to pass various background checks
- Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle
- Associate or bachelor's degree in business or related field
- Industry related management experience
Benefits
- Options for Medical, Dental and Vision insurance for you and your family.
- A 401K plan with a company match.
- PTO and Paid Holidays.
- Opportunities for training and advancement.
- Relevant educational and licensure reimbursement for qualified candidates.
- Health Savings Account (HSA).
- Life Insurance.
- Employee Assistance Program.
- Referral Bonuses.
Company Overview