[Remote] Field Service Technician (Remote – Billings, Montana)
Note: The job is a remote job and is open to candidates in USA. Pitney Bowes is a company that provides innovative physical and digital mailing and shipping technologies. They are seeking a Field Service Technician to enhance client experience and maintain mailing and shipping operations through technical expertise and customer service.
Responsibilities
- Delivering exceptional customer service that drives client satisfaction, retention, and trust
- Diagnoses, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks
- Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use
- Manage a multi‑zip‑code territory within 4 hours of Billings, MT, with up to 80% driving time
- Use hand tools and small power tools to perform repairs, maintenance, and installations
- Maintain a safe, clean, and professional work environment always
Skills
- Enjoy working with and repairing mechanical or electrical components
- Comfortable with significant driving time and working independently in the field
- Motivated by the opportunity to earn additional income through service and parts sales
- Can lift 55+ lbs and bend, squat, stoop, or stand for extended periods
- Have a valid driver's license, clean driving record, and reliable transportation
- Familiar with Windows, PCs, and basic networking
- Experience with automated or electro-mechanical equipment
Benefits
- 10% incentive on any service or parts sales you present to clients
Company Overview
Company H1B Sponsorship