[Remote] Field Technician
Note: The job is a remote job and is open to candidates in USA. AVT Technology Solutions GLM is a company providing support and maintenance services for computer systems. The Field Technician is responsible for diagnosing and repairing computer system components and ensuring adherence to manufacturers' specifications.
Responsibilities
- Analyzes diagnostic information and utilizes technical expertise to diagnose and repair/replace failed components based on manufacturer's system design specifications
- Provides technical information as needed for further diagnostic work, project planning, etc
- Provides some base installation services and replacement of hardware components
- Follow provided work instructions and adheres to daily administrative tasks
Skills
- Must currently reside within a 25-mile radius of New York City, Boston, Chicago, or Houston
- Willing to travel regularly to client sites in the surrounding metro areas
- Knowledgeable in manufacturers' system design and specifications
- Able to diagnose, repair and replace computer system hardware components
- Able to effectively utilize associated tools, meters, adaptors, and other equipment
- Clear and proficient communication skills for interactions with customers, technical support teams, support groups (OEM, TD) et al
- 1-2 Years of relevant work experience
- Experience and expertise in diagnosing, replacing and testing various computer systems and components
- Other Education / Certifications: CompTIA A+ or Network+ certification or other OEM certifications
- Must be able to drive a motor vehicle
- Must have a clean driving record
- Ability to work in low to the ground and or confined areas without restrictions
- Ability to climb and work on a ladder
- Ability to consistently bend, squat and twist without restriction
- Ability to drive/sit for long periods of time and travel on an airplane
- Standby rotation and after-hours availability
- Ability to lift up to 50 LBS unassisted
Benefits
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Company Overview