[Remote] Inside Service Representative - 3

Note: The job is a remote job and is open to candidates in USA. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. The Inside Service Representative will focus on providing customer support and service, while demonstrating success in a remote selling environment.

Responsibilities

• Demonstrated success selling in a remote only environment
• Self-motivated with the ability to work independently
• Strong presentation and communication skills utilizing supplied tools
• Proven ability to identify, engage and influence key discussions with Staff
• Focused on providing a high level of customer support and service with a sense of urgency
• Experience developing and maintaining customer relationships
• Experience maintaining accurate records of all activities
• Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience
• High work ethic, reliable and punctual in reporting for scheduled work
• Ability to be flexible as needed to meet the fluctuating business needs

Skills

• Demonstrated success selling in a remote only environment
• Self-motivated with the ability to work independently
• Strong presentation and communication skills utilizing supplied tools
• Proven ability to identify, engage and influence key discussions with Staff
• Focused on providing a high level of customer support and service with a sense of urgency
• Experience developing and maintaining customer relationships
• Experience maintaining accurate records of all activities
• Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience
• High work ethic, reliable and punctual in reporting for scheduled work
• Ability to be flexible as needed to meet the fluctuating business needs
• Bachelor's degree (BA/BS) from an accredited college / university
• 1-3 years B to B / pharma / Inside sales experience
• Experience with Salesforce, Veeva

Benefits

• Incentive plans
• Bonuses
• Health and welfare and/or other benefits

Company Overview

Company H1B Sponsorship