[Remote] Invoice Specialist I

Note: The job is a remote job and is open to candidates in USA. Genea is a company focused on providing exceptional customer support in their Submeter Billing department. The Invoicing Specialist I will assist in ensuring accuracy and completeness in data entry and validation, while providing professional support to various stakeholders.

Responsibilities

• Compute and perform quality control on invoices
• Learn and apply business rules for identifying and resolving data quality issues
• Communicate and coordinate with other teams and departments within the company
• Accurately input and analyze customer, financial and technical data into computer systems in a timely manner
• Transform data into required formats (Excel and company software)
• Provide professional and courteous support and service for all staff, clients, potential clients, subcontractors, and other various parties via email and phone
• Track stage of assignments in Monday.com
• Communicate with other staff members regarding availability to perform additional tasks
• Provide training assistance to entry-level team members
• Assist with the coordination and prioritization of assignments for Invoice Support Specialist / entry-level Invoice Specialists
• Participate in company / team meetings and frequently lead team meetings
• Assist senior staff with projects and tasks
• Assist with efforts to streamline processes
• Provide courteous and helpful direction for clients and tenants to the party that they need to speak with
• Perform other related duties as assigned by management

Skills

• Associate degree or equivalent from a two-year college or technical school, or 1-2 years' related experience and/or training, or equivalent combination of education and experience
• Computer skills required: Strong general computer skills, Microsoft Office, etc
• High level of proficiency in Microsoft Excel
• Strong math skills
• Deductive reasoning skills
• Capacity to absorb large amounts of technical knowledge
• Affinity for collaborating thoughtfully with a team
• Intelligence, curiosity, diligence, integrity
• Excellent communication skills - written, verbal, presentation and listening
• Commitment to both personal and team excellence, as shown by a pattern of achievement
• Excellent organizational and analytical skills with a high level of attention to detail

Benefits

• Medical, dental, and vision insurance
• Flexible spending accounts (FSA)
• Life insurance
• Accidental death and dismemberment (AD&D) insurance
• Long-term disability (LTD) coverage
• Paid time off (PTO)
• 401(k) retirement savings plan

Company Overview