Remote Office Assistant

## Job Summary
We are seeking a detail-oriented Office Assistant to join our team. The ideal candidate will provide administrative support and ensure efficient office operations
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## Duties
- Efficiently handle calls from patients, providers, and vendors, ensuring all inquiries are managed professionally and promptly.
- Manage patient appointments within the Athenahealth EMR, coordinate with providers, and maintain an organized schedule.
- Process and obtain necessary authorizations for procedures and treatments.
- Verify patient eligibility and benefits for various insurance plans.
-Prepare and pre-chart insurance and administrative documentation ahead of patient visits.
- Handle patient payments, process collections, and manage payment plans and refunds.

-Process requests for medical records and ensure accurate data entry and maintenance.

- Maintain accurate and up-to-date patient and administrative records.

-Provide additional administrative support as required to ensure efficient practice operations.

## Skills
- Previous experience in a medical office or similar administrative role preferred.

- Proficiency with Athenahealth EMR or willingness to learn and utilize the system.

- Excellent communication and customer service skills.

- Strong organizational skills and attention to detail.

- Ability to handle sensitive information with confidentiality.

- Competence in managing multiple tasks and priorities.

- Working knowledge and understanding of reading patients' explanation of benefits statements for the purpose of payment collections is required.

- Experience with insurance verification, referral verification, and and customer service will strengthen the application.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40.00 per week

Benefits:
• Dental insurance
• Paid time off
• Vision insurance

Schedule:
• 8 hour shift
• Day shift

Experience:
• Customer service: 1 year (Preferred)

Work Location: Remote

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