[Remote] Online Customer Service Representative

Note: The job is a remote job and is open to candidates in USA. TricorBraun is a global packaging leader, and they are seeking a customer-focused representative to join their Operations Team. In this role, you will handle customer orders and serve as the main point of contact for all customer questions.

Responsibilities

• Handle customer orders
• Be the main point of contact for all customer questions
• Keep customers informed of all external conditions affecting service levels
• Provide administrative support
• Partner with internal teams to resolve issues

Skills

• Strong Customer Service Experience & Interpersonal Skills
• Ability to partner with internal teams to resolve issues
• Proficiency with Word, Excel, and PowerPoint
• Keep customers informed of all external conditions affecting service levels
• Administrative support
• Some exposure to forecasting

Benefits

• Comprehensive benefits in medical, dental, and vision insurance
• RRSP plan with employer match
• Paid time off plus holidays
• Tuition reimbursement, and much more

Company Overview