Remote Patient Care Coordinator Role - Contract to Hire

We're Hiring! Join Our Growing Remote Call Center Team

Thank you for taking the time to check out our post! We are currently looking to add 4–5 new agents to our dynamic team.

We’re seeking individuals who are:

Fast learners

Self-sufficient and able to work independently

Positive, upbeat, and personable

Comfortable handling high call volumes

Tech-savvy and adaptable to learning new systems quickly

Bilingual in Spanish is a big plus!

Available Shifts (Pacific Standard Time): Might need to be changed

Monday – Friday | 6:00 AM – 2:30 PM

Tuesday – Saturday | 6:00 AM – 2:30 PM

Monday – Friday | 9:00 AM – 5:30 PM

Tuesday – Saturday | 9:00 AM – 5:30 PM

⛔ If your availability does not align with at least one of these shifts, please do not apply.

Who We Are:

We are a remote call center that partners closely with medical professionals in a variety of specialties. Our team handles:

Inbound calls for doctor’s offices

Outbound calls for appointment scheduling and follow-ups

What You’ll Need:

A quiet, dedicated workspace at home

A reliable computer (Note: Chrome notebooks are not compatible)

A high-speed internet connection that meets the following requirements:

Ping: 20ms or lower (the lower the better)

Download speed: Minimum 10 Mbps

Upload speed: Minimum 4 Mbps

Dual monitors (or willingness to purchase a second screen)

Excellent English communication skills with a clear, American accent

A genuine interest in a long-term position — this is a steady role with a consistent schedule, and training is comprehensive

Preferred Experience (Not Required — We Will Train the Right Candidate!):

Healthcare or medical office background

Call center or customer service experience

Bilingual (Spanish/English)

If this sounds like you and you’re ready to join a supportive, fast-paced team, we’d love to hear from you!

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