[Remote] Prior Authorization Specialist, Hopedale IL Location, not a remote position

Remote, USA
Posted Jun 13, 2026
Full-time

Note: The job is a remote job and is open to candidates in USA. Hopedale Medical Complex is seeking a Prior Authorization Specialist to ensure reimbursement for scheduled services in line with payer-provider contracts. The specialist will contact payers for service authorizations, determine insurance coverage for tests/procedures, and provide financial counseling to patients.

Responsibilities

  • Verifies patient’s insurance and benefits information
  • Obtains prior authorizations from third-party payers in accordance with payer requirements
  • Works with other departments to gather the clinical information required by the payer to authorize services
  • Maintains accurate records of authorizations within the EMR
  • Works with the business office to support appeal efforts for authorization related denials
  • Complies with HIPAA regulations, as well as the organization's policies and procedures regarding patient privacy and confidentiality
  • Maintains professional tone at all times when communicating with patients and payer representatives
  • Completes approved adjustments as requested and adds charges as requested
  • Keep filing updated for easy access
  • Keep the waiting area orderly throughout the day
  • Assist in maintaining accurate patient business records
  • Orders and maintains supplies as required
  • Maintains good working relationship both within the department and with other departments
  • Demonstrates an ability to be flexible, organized and function well in a stressful situation
  • Treat patients and their families with respect and dignity; ensures confidentiality of patients personal and medical information
  • Follows established departmental policies, procedures, and objectives. Continues quality improvement objectives and safety, environmental and/or infection control standards
  • Other duties as assigned by the Patient Access Manager

Skills

  • Ensures that payers are prepared to reimburse Hopedale Medical Complex for scheduled services in accordance with the payer-provider contract
  • Contacts payers to request service authorizations
  • Collects financial and/or demographic information from patients as needed
  • Determines insurance coverage for tests/procedures and counsels patients regarding this coverage
  • Performs financial counseling duties
  • Verifies patient's insurance and benefits information
  • Obtains prior authorizations from third-party payers in accordance with payer requirements
  • Works with other departments to gather the clinical information required by the payer to authorize services
  • Maintains accurate records of authorizations within the EMR
  • Works with the business office to support appeal efforts for authorization related denials
  • Complies with HIPAA regulations, as well as the organization's policies and procedures regarding patient privacy and confidentiality
  • Maintains professional tone at all times when communicating with patients and payer representatives
  • Completes approved adjustments as requested and adds charges as requested
  • Keeps filing updated for easy access
  • Keeps the waiting area orderly throughout the day
  • Assists in maintaining accurate patient business records
  • Orders and maintains supplies as required
  • Maintains good working relationship both within the department and with other departments
  • Demonstrates an ability to be flexible, organized and function well in a stressful situation
  • Treats patients and their families with respect and dignity; ensures confidentiality of patients personal and medical information
  • Follows established departmental policies, procedures, and objectives
  • Continues quality improvement objectives and safety, environmental and/or infection control standards
  • Other duties as assigned by the Patient Access Manager

Benefits

  • Tuition Reimbursement
  • Excellent benefits - health, dental, vision, and life and disability insurance
  • Quality childcare located on site
  • HMC Wellness Center membership
  • 401(k) plan with employer match
  • Employee Daycare Rates

Company Overview

  • Hopedale Medical Complex is a non-profit organization that offers independent living facilities and professional health & medical services. It was founded in 1955, and is headquartered in Hopedale, Illinois, USA, with a workforce of 201-500 employees. Its website is https://www.hopedalemc.com/.

  • Company H1B Sponsorship

  • Hopedale Medical Complex has a track record of offering H1B sponsorships, with 3 in 2022. Please note that this does not guarantee sponsorship for this specific role.

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