[Remote] Property Adjuster - Field Estimating - Memphis, TN
Note: The job is a remote job and is open to candidates in USA. Allstate is a company dedicated to protecting families and their belongings from life's uncertainties. They are seeking a Field Property Adjuster who will provide exceptional service to policyholders by conducting on-site inspections, investigating coverage, preparing estimates, and settling claims efficiently.
Responsibilities
- Travel to customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently
- Handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration
- Investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage
- Use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process
- Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies
- Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms
- Execute policies along policy agreements, and keep a clear record of work in a claims system
- Ensure timely and accurate documentation is completed as work on each claim
Skills
- Reside within the greater metropolitan Memphis area
- Previous experience as an outside adjuster is highly desired
- Proficiency in using Xactimate and other relevant software for estimating preferred
- Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements
- Excellent communication and interpersonal skills to provide exceptional customer service
- Ability to travel to customers' homes and handle virtual claims countrywide effectively
- Detail-oriented and organized, with a focus on delivering high-quality work
- Residency within the posted location is mandatory for this role
- Are willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on either a one to two-story roof
- Valid driver's license and willingness to travel as part of the job requirements
Benefits
- Sign On Bonus
- Company Car
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
Company Overview