[Remote] SMB Account Executive (ecommerce)

Note: The job is a remote job and is open to candidates in USA. Rewind is a service that protects critical data for businesses of all sizes, focusing on cloud backup for applications like Jira, GitHub, and Shopify. They are seeking an SMB Account Executive to manage a full-cycle sales process for small to mid-sized Shopify merchants, ensuring a fast and trusted experience. The role involves working closely with marketing and sales leadership to refine approaches for the SMB segment and drive predictable revenue.

Responsibilities

• Run a consistent, end-to-end sales process from qualification through close
• Lead concise discovery to understand each merchant’s storefront, workflows, and risks
• Deliver clear, value-driven demos and guide prospects through trials
• Maintain accurate pipeline hygiene in Salesforce; leverage AI tools to streamline research and follow-ups
• Prioritize and respond to inbound leads from Shopify Marketplace and marketing channels
• Drive predictable monthly revenue by managing a steady volume of opportunities
• Experiment with messaging, sequences, and offers to improve conversion rates across the funnel
• Run targeted outbound to high-potential merchants within defined ICP ranges
• Build familiarity with Shopify ecosystem partners and agencies to uncover new opportunities
• Share trends, objections, and product gaps with Sales and Product teams to improve our overall motion
• Represent merchant needs internally with clarity and empathy
• Partner with Customer Support and Customer Success to ensure smooth onboarding and long-term value
• Participate in team learning rituals, supporting a culture of experimentation and accountability

Skills

• 1+ year of closing experience in SMB SaaS or 1–2 years as a high-performing BDR or SDR ready for an AE role
• Understanding of ecommerce fundamentals, app ecosystems, and merchant pain points
• Strong discovery and communication skills; you explain value clearly without jargon
• A growth mindset: resilient, curious, and comfortable being uncomfortable
• Commitment to trustworthy, customer-centric, respectful interactions
• Direct experience with Shopify—either selling into the ecosystem, working for a Shopify merchant, or supporting Shopify merchants in an agency/app environment
• Experience selling data protection, security, dev tools, or other technical SaaS
• Familiarity with ecommerce platforms beyond Shopify (BigCommerce, Magento, etc.)
• Prior quota-carrying ownership in a high-velocity motion
• Comfort with running fast experiments across outreach, messaging, or demo structure

Benefits

• Flexible work hours
• Employee stock options
• Health benefits
• 3 weeks vacation
• 7 life leave days
• 2 Level Up days for professional development
• 1 volunteer day
• Summer Fridays and office closed during the holiday break in December
• Paid parental leave
• Professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc)
• $1000/year wellness/home office allowance

Company Overview