Remote Support Services Specialist

Company: Persistence AI

Location: Remote (United States)

Job Type: Full-Time / Part-time Remote

Compensation: $30.00 – $35.00 per hour

Job Overview

Persistence AI is seeking a reliable and detail-oriented Remote Support Services Specialist to join our growing team. In this role, you will provide administrative, operational, and customer support services to ensure smooth day-to-day business operations. The ideal candidate is organized, responsive, tech-savvy, and capable of managing multiple tasks in a fast-paced remote environment.

Key Responsibilities

Provide professional email, chat, and phone support to clients and team members

Assist with scheduling, data entry, file management, and documentation

Maintain accurate records and update internal databases

Respond promptly to inquiries and resolve issues efficiently

Coordinate with internal departments to ensure timely completion of tasks

Prepare reports, spreadsheets, and support documents as needed

Monitor workflows and assist with general administrative operations

Maintain confidentiality and handle sensitive information professionally

Support onboarding and communication processes for new clients or staff

Qualifications

Previous experience in customer support, administrative support, or remote operations preferred

Strong written and verbal communication skills

Proficient with Microsoft Office, Google Workspace, and virtual communication tools

Ability to multitask and work independently with minimal supervision

Excellent organizational and time-management skills

High attention to detail and problem-solving abilities

Reliable internet connection and dedicated remote workspace required

Benefits

Competitive hourly pay

Flexible remote work environment

Paid training provided

Opportunities for career growth and advancement

Supportive and collaborative team culture

Paid time off and performance incentives

Requirements

Must be authorized to work in the United States

Must reside within the United States to be considered for this role

Ability to work scheduled shifts and meet deadlines consistently

How to Apply

Interested candidates should submit their updated resume and contact information for consideration. Qualified applicants will be contacted regarding the next steps in the hiring process.