[Remote/WFM] Customer Service Representative - Live Chat
We're building our team and are looking for a creative Customer Service Representative - Live Chat! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.
As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service. Qualifications
Previous customer service experience
Strong attention to details...
Conscientious, team player
Honesty integrity, quality craftsmanship and a good attitude
Clear background check and drug screen
Benefits
Medical, Prescription, Dental, Vision
Disability & Term Life Insurance
Matching 401k benefits
On-going training & development, & growth opportunities
Paid Holidays
Paid Time Off (PTO)
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match
Responsibilities
With no salary cap, your effort determines your paycheck!
Call customers from prior day for quality check
Call maintenance customers and schedule visits
Call on customer list to offer promotions
Follow up on reviews positive and negative
General inbound customer service Apply Job!
We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.